The posting
Key Responsibilities
1. Warehouse & Stock Management
- Manage the overall arrangement and organisation of rice stocks within the warehouse.
- Ensure different rice varieties, brands, pack sizes and batches are properly identified and stored.
- Monitor stock levels and highlight low-stock, excess-stock or slow-moving items.
- Conduct regular stock takes and ensure physical stock matches inventory records.
- Keep the warehouse organised and ensure stocks are easily located and accessible.
- Monitor the condition of rice stocks and report any damaged, wet, contaminated or unsuitable stock.
2. Rice Receiving & Quality Control (QC)
- Inspect rice upon arrival to ensure the product received matches the purchased specifications and expected quality.
- Check incoming rice against purchase orders, including: Rice variety/type Brand and country of origin Grade/specification Pack size and quantity Packaging condition Batch/lot information where applicable
- Conduct basic visual and physical checks on incoming rice for issues such as damaged packaging, moisture, unusual odour, discoloration, pests or other visible quality concerns.
- Identify and report any discrepancies between the rice purchased and the rice received.
- Segregate or hold questionable stocks where necessary and inform the relevant operations/purchasing team before the stock is released for sale.
- Maintain records of incoming stock and any quality issues identified.
- Monitor recurring quality issues from suppliers and highlight them to management.
- Ensure that only approved and acceptable stock is released into the warehouse inventory.
3. Inventory & Stock Movement
- Track the movement of rice from receiving to storage, preparation and final delivery.
- Ensure all stock movements are properly recorded and accounted for.
- Maintain accurate records of incoming and outgoing stocks.
- Work closely with the operations team to ensure sufficient stock is available for upcoming orders.
- Identify discrepancies between physical stock and inventory records and assist in resolving them.
4. Order & Customer Requirements
- Understand customer requirements and preferences, including the specific rice types, brands, pack sizes and quantities required.
- Coordinate with the operations/sales team to ensure the correct products are prepared for each customer.
- Ensure customer orders are accurately picked and prepared before collection or delivery.
- Keep track of recurring customer requirements and communicate relevant information to the team.
5. Driver & Delivery Preparation
- Prepare and organise stocks for rice drivers according to their daily delivery schedules.
- Ensure the correct rice type, quantity and packaging are prepared before drivers leave the warehouse.
- Coordinate with drivers on loading arrangements and delivery requirements.
- Ensure outgoing stocks are properly checked and recorded.
- Manage the flow of goods from warehouse to delivery point and ensure there are minimal delays or errors.
6. End-to-End Rice Flow Management
- Oversee the movement of rice from the initial receiving point through warehouse storage, order preparation, loading and final delivery.
- Ensure there is clear visibility of where each stock movement is going and its current status.
- Coordinate with warehouse staff, drivers and internal teams to ensure smooth operations.
- Identify bottlenecks or recurring operational issues and recommend improvements.
7. Warehouse Operations & SOP
- Follow and improve warehouse procedures for receiving, storing, picking, stock taking and dispatching rice.
- Assist in developing practical SOPs and processes to improve warehouse efficiency, stock accuracy and quality control.
- Ensure proper housekeeping and organisation within the warehouse.
- Assist with other warehouse and operations duties when required.
Requirements
- Previous experience in warehouse, inventory, logistics or operations is preferred.
- Experience handling FMCG, food products or rice products will be an advantage.
- Experience in basic food/product quality checking is an advantage.
- Good understanding of inventory management and stock control.
- Good organisational and coordination skills.
- Strong attention to detail and ability to accurately count and track stock.
- Able to identify basic product quality issues and discrepancies.
- Comfortable working in a hands-on warehouse environment.
- Able to communicate effectively with suppliers, drivers, customers and internal teams.
- Able to work independently and take ownership of day-to-day warehouse operations.
- Basic computer skills for inventory and stock recording.
- Physically fit and comfortable with the nature of warehouse work.
Key Qualities
- Responsible and dependable
- Organised and systematic
- Strong attention to detail
- Hands-on and proactive
- Quality-conscious
- Good communication skills
- Able to identify problems and find practical solutions
- Able to manage multiple orders and priorities
- Takes ownership of stock accuracy, quality and warehouse operations
Key Performance Areas
- Accuracy of physical stock versus inventory records
- Accuracy of incoming stock and QC checks
- Timely identification and reporting of quality discrepancies
- Ensuring received rice matches purchased specifications
- Timely and accurate preparation of customer orders
- Accuracy of driver loading and dispatch
- Proper warehouse organisation and stock identification
- Reduction of stock discrepancies, quality issues and losses
- Smooth movement of rice from receiving through to final delivery
- Timely identification of low-stock and operational issues
- Overall warehouse efficiency and order fulfilment



