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Open nowPosted 29 days ago

SaaS Technical Lead

MyCareersFuture94,028 open roles

Pay
SGD 7,500 – SGD 9,000 a month
Where
Central, Singapore
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Your applicationOpen nowSaaS Technical LeadMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Key responsibilities

  • Lead and mentor junior SaaS/Platform Engineers in the support and operations of enterprise software platforms
  • Own day-to-day platform operations, ensuring availability, reliability, performance, patching, upgrades, configuration, and SLA management
  • Establish and maintain security, access control, RBAC, compliance, audit readiness, and DR standards across enterprise SaaS platforms
  • Lead automation, monitoring, observability, and continuous improvement initiatives to reduce manual effort and incidents
  • Support legacy system migration from On-Premise to AWS Cloud, including migration planning, architecture review, security hardening, data migration, testing, and post-migration stabilization
  • Manage major upgrades, platform migrations, DR testing, vulnerability remediation, incident response, RCA, and problem management
  • Administer observability platforms and integrations, including Splunk and Dynatrace
  • Manage vendors, support contracts, licensing, escalations, performance, and roadmap alignment
  • Maintain comprehensive technical documentation, runbooks, DR procedures, and support playbooks
  • Collaborate with Architecture, Security, Compliance, Procurement, Shared Services, and Business stakeholders to align platform roadmap and operational priorities

Requirements

  • 8+ years of experience in enterprise platform engineering, SaaS operations, IT infrastructure, or enterprise application support
  • Experience managing mission-critical enterprise SaaS and/or on-premise platforms, preferably in medium-to-large or regulated environments
  • Experience supporting hybrid/cloud environments and on-premise to cloud migration initiatives
  • Hands-on experience in RBAC/access control, ITIL processes, monitoring & observability, and automation scripting (Python, Bash, or PowerShell)
  • Good understanding of AWS cloud fundamentals, including EC2, RDS, IAM, VPC, backup and disaster recovery
  • Experience in vendor management, escalations, software licensing, and enterprise support contracts
  • Strong knowledge of security, governance, and compliance, preferably MAS-TRM and CSA standards
  • Proven track record in platform upgrades, migrations, modernization, and service improvement, with focus on availability, MTTR, and operational maturity
  • Experience leading or mentoring junior engineers and driving standardization across multiple enterprise platforms
  • ITIL, AWS/Azure, or relevant vendor certifications will be an added advantage
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