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Open nowPosted 17 days ago

Sales Assistant [Aviation]

MyCareersFuture94,028 open roles

Pay
SGD 2,900 – SGD 3,300 a month
Where
Central, Singapore
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Your applicationOpen nowSales Assistant [Aviation]MyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 17 days ago

The posting

[Job ID: 1609577]

Job Summary

An organised sales support professional responsible for managing customer orders, coordinating order fulfilment, and ensuring accurate, timely communication with customers.

Responsibilities

  • Process customer orders from receipt through to shipment, ensuring accuracy and timely follow‑up.
  • Enter customer purchase orders accurately into the system and resolve discrepancies with the sales team.
  • Issue order acknowledgements and provide order‑related information to customers within stipulated timelines.
  • Monitor and update order status, including open orders and past‑due items, on a daily basis.
  • Respond to customer enquiries on order status, tracking details, shipping documents, and billing information.
  • Ensure orders are correctly reserved and reflected in internal systems.
  • Proactively inform internal stakeholders and customers of delivery issues that may impact supply schedules.
  • Prepare and send order status reports to customers with accurate information and relevant remarks.
  • Support the sales team by handling overflow administrative tasks when required.
  • Adhere to internal quality, environmental, and operational procedures and contribute to continuous improvement initiatives.

Requirements

  • Ability to manage and follow up on customer orders with strong attention to detail.
  • Strong customer service and relationship management skills.
  • Effective written and verbal communication skills.
  • Ability to analyse customer terms, requirements, and order documentation accurately.
  • Good organisational skills with the ability to manage multiple tasks concurrently.
  • Proficiency in using computer systems and standard office software.
  • Proficiency in English language for liaising with English‑speaking clients and stakeholders.
  • Ability to anticipate issues, manage conflicts professionally, and communicate solutions clearly.
  • Knowledge of order processing and customer relationship management processes.
  • Knowledge of industrial or technical products is an added advantage.
  • Knowledge of the aerospace or manufacturing sector is an added advantage.
  • A proactive, team‑oriented mindset with a strong sense of initiative.

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