The posting
Retail Assistant Manager
Job Summary:
We are seeking a motivated and customer-focused Retail Assistant Manager to join our team. In this role, you will ensure a positive shopping experience for all customers by delivering exceptional service, providing professional consultation, and assisting with product knowledge, system input, and invoice creation. You will also handle enquiries and complaints professionally, support sales negotiations, and contribute to content creation. Photography and video editing skills will be considered an advantage.
Key Responsibilities:
- Lead and supervise a small team of 2–3 staff members.
- Greet and assist customers in a friendly, professional, and engaging manner.
- Provide accurate product information, answer enquiries, and make tailored recommendations.
- Maintain store cleanliness and ensure attractive, well-organized product displays.
- Handle sales transactions and operate the system accurately.
- Manage administrative tasks and paperwork in accordance with store policies.
- Assist with product photography, video creation, and uploading materials into the system.
Key Requirements:
- Strong communication, negotiation, and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Proactive, enthusiastic, and customer-oriented mindset.
- Positive attitude and adaptability in a Luxury retail setting.
- Experience in handling customer enquiries and resolving issues professionally.
- Photography or video editing skills are an added advantage.
What We Offer:
- Competitive salary and benefits package.
- Career growth and development opportunities.
- Supportive and dynamic work environment.
- On-the-job training provided.
How to Apply:
Please submit your resume and cover letter to [insert contact email or application instructions].



