The posting
Company Overview:
We are a growing company in the ACMV (Air Conditioning and Mechanical Ventilation) industry, providing reliable servicing and engineering solutions to our customers.
As part of our expansion, we are looking for a proactive and customer-focused Sales Executive to develop sales opportunities and oversee the day-to-day coordination of our servicing operations.
Benefit:
- Working Days: Monday - Friday (staggered working hours available)
- Performance Bonus & AWS
- Flexible work-from-home arrangements, subject to job requirements and company policy
- Company Incentive Trip & Bonding Activities
- Medical Coverage with Panel Clinics
Job Responsibilities:
- Develop new business opportunities and maintain strong relationships with existing customers.
- Respond promptly to customer enquiries and understand their servicing or project requirements.
- Conduct follow-ups with customers on quotations, service recommendations, and outstanding proposals.
- Prepare quotations, service proposals, presentations, and other sales documents.
- Coordinate and oversee the daily scheduling of the servicing team.
- Ensure service appointments, repair works, and customer requests are followed through promptly.
- Work closely with technicians to obtain job updates and communicate progress to customers.
- Handle customer feedback and resolve service-related matters professionally.
- Liaise with suppliers to obtain product availability, pricing, and delivery information when required.
- Maintain accurate records of customer enquiries, quotations, sales activities, and service jobs.
- Support promotional activities and prepare simple marketing materials when required.
- Provide regular updates to management on sales opportunities and servicing operations.
Requirements:
- Bachelor’s degree in Business Administration or a related discipline.
- Previous experience in sales, customer service, service coordination, or a related role is preferred.
- Experience in the air-conditioning, ACMV, M&E, engineering, or building-services industry will be an advantage.
- Strong communication, customer-service, and follow-up skills.
- Able to coordinate technicians and manage multiple customer requests effectively.
- Self-motivated, organised, responsible, and able to work independently.
- Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.
- Comfortable preparing quotations, proposals, and basic presentation materials.



