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Open nowPosted 15 days ago

Sales Operations Specialist

MyCareersFuture94,028 open roles

Pay
SGD 4,800 – SGD 5,500 a month
Where
Singapore
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Your applicationOpen nowSales Operations SpecialistMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

COMPANY OVERVIEW

Our client is a leading AI-powered technology company specializing in intelligent solutions that support digital transformation and business growth.

Responsibilities:

I. Order Management and Business Coordination

  • Manage client order requirements, including confirming recurring orders based on inventory levels, sales performance, and current sales plans.
  • Support pricing discussions and negotiations with clients by coordinating with internal teams to develop quotation proposals and finalize pricing agreements.
  • Coordinate shipment arrangements and ensure timely delivery of products to clients.

II. Delivery Planning and Issue Resolution

  • Manage and resolve client concerns throughout the delivery process by coordinating with cross-functional teams to ensure timely and effective solutions.
  • Proactively advance shipment plans by securing delivery schedules from clients following order confirmation.

III. Accounts Receivable and Payment Management

  • Support internal finance teams in ensuring timely completion of account reconciliations with clients.
  • Monitor and follow upon clients' payment status to ensure payments are received in accordance with agreed terms and schedules.
  • Coordinate with clients and internal stakeholders to resolve invoicing, reconciliation, and payment-related issues.
  • Maintain accurate records of receivables and proactively drive collection efforts to support healthy cash flow.

Requirements:

  • Bachelor's degree or higher in Business Management, Sales, Marketing or a related discipline.
  • 3 to 5 years of experience in sales operations, customer service, order management, account coordination, or a similar role.
  • Strong understanding of order processing, shipment coordination, and customer support processes.
  • Experience supporting pricing activities, quotations, and commercial discussions with customers is an advantage.
  • Knowledge of accounts receivable processes, invoice reconciliation, and payment follow-up procedures.
  • Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships.
  • Strong coordination skills and the ability to work effectively with cross-functional teams, including Sales, Logistics, Finance, and Planning.
  • Good problem-solving skills with the ability to respond promptly and effectively to customer issues.
  • Highly organized, detail-oriented, and capable of managing multiple tasks and deadlines simultaneously.
  • Self-motivated, proactive, and committed to delivering high standards of customer service.

We regret to inform that only shortlisted candidates will be notified.

Sharon Hong (R25128240)

JAC Recruitment Pte. Ltd. (90C3026)

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