The posting
1. Sales Performance & Profitability
• Achieve individual and support store sales targets and profitability goals through proactive customer engagement and effective selling techniques.
• Take ownership of sales performance by identifying opportunities to maximise sales, increase basket size, and promote relevant products.
• Contribute to the successful execution of sales initiatives, promotional activities, and product launches.
• Monitor personal sales performance and take appropriate actions to achieve agreed targets and business objectives.
2. Customer Service Excellence
• Deliver exceptional customer service by understanding customer needs and providing professional product recommendations and solutions.
• Build and maintain strong customer relationships to encourage repeat purchases and customer loyalty.
• Create a welcoming and positive shopping experience that reflects the company's service standards.
• Handle customer enquiries, feedback, and complaints professionally and in a timely manner, escalating issues when appropriate.
3. Store Operations & Merchandising
• Maintain high standards of housekeeping, visual merchandising, and store presentation to enhance the customer shopping experience.
• Ensure products are displayed, replenished, and priced accurately in accordance with company guidelines.
• Support daily store operations to ensure the store is well-organised, customer-ready, and always operating efficiently.
4. Inventory & Asset Management
• Assist in stock ordering, replenishment, and inventory management to ensure product availability and minimise stock shortages.
• Participate in stock counts and inventory control activities to maintain stock accuracy.
• Safeguard company assets and support loss prevention initiatives by adhering to security procedures and reporting discrepancies promptly.
5. Compliance & Operational Standards
• Adhere to company policies, standard operating procedures, and regulatory requirements, including health and safety standards. JD
• Ensure all operational activities are carried out in compliance with established guidelines and service standards.
• Support a safe, secure, and compliant retail environment for customers and colleagues.
6. Team Collaboration & Communication
• Work closely with team members to achieve sales and operational objectives.
• Maintain effective communication within the store team to support smooth daily operations.
• Participate actively in training and development programmes to enhance product knowledge, sales capabilities, and customer service skills.
• Share relevant information and best practices to support overall team performance.
7. Other Responsibilities
• Perform any other duties and responsibilities as assigned by the Reporting Manager.
Interested candidates, please send in your resume to
Hazel Huang Huimin
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R26163596



