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Open nowPosted 2 days ago

Sales Support Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
East, Singapore
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Your applicationOpen nowSales Support ExecutiveMyCareersFuture · East, Singapore
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Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 2 days ago

The posting

Job Responsibilities:

  • Customer service and attend to customer requirements and enquiries.
  • Support sales team in negotiating freight pricing with customers, overseas offices / partners and internal stakeholders.
  • Prepare, provide freight quotation and co-ordinate of triangular consignments.
  • Liaison with overseas offices and business partners for freight cost and co-ordination of consignment.
  • Initial bridge between customers and operations.
  • Telemarketing to prospective clients and solicit opportunities from new and existing customers on pending/new orders or orders to compete.
  • Oversee freight coordination and drive cost-effective rate agreements with business partners.
  • To coordinate with Airlines / Sea carriers and address concern upon escalation from internal stakeholders and/or customers.
  • Join sales visit to resolve service issues as and when required.
  • Act as a customer point of contact by liaising closely with relevant departments to ensure customer enquiries, concerns and/or issues are dealt with appropriately and promptly.
  • Assist in implementation and submit key performance indicator reports and participate in presentation of QBR and Key Performance Meeting.
  • Ability to demonstrate good teamwork skills.
  • Other duties as assigned by the Head of Department.
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