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Open nowPosted 16 days ago

Sales Support Executive

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,800 a month
Where
West, Singapore
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Your applicationOpen nowSales Support ExecutiveMyCareersFuture · West, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

Sales Administration

  • Prepare and issue quotations, sales orders, delivery orders, invoices, and other sales-related documentation.
  • Process customer purchase orders accurately and ensure timely order fulfilment.
  • Coordinate with clients regarding direct and indirect demands to ensure efficient order fulfilment.
  • Liaise with procurement, warehouse, logistics, service, and finance departments to ensure smooth execution of customer orders.
  • Monitor order status, delivery schedules, and resolve any order-related issues.
  • Maintain accurate customer records, pricing information, and sales documentation.
  • Prepare weekly and monthly sales reports and maintain proper filing of all sales documents.
  • Assist in tender preparation and submission when required.

Sales & Business Development

  • Identify and develop new business opportunities to expand the customer base.
  • Build and maintain strong relationships with existing customers.
  • Promote the company's products, spare parts, equipment, and services to achieve sales targets.
  • Prepare quotations and follow up on all quotations to maximise conversion into sales.
  • Conduct customer visits and presentations where necessary.
  • Negotiate pricing and commercial terms within approved company guidelines.
  • Monitor market trends, competitor activities, and customer requirements.

Customer Service

  • Handle customers' enquiries, feedback, and complaints professionally and promptly.
  • Follow up on customer enquiries and provide accurate quotations accordingly.
  • Coordinate with internal departments to ensure customer requirements are met.
  • Provide excellent after-sales support and maintain a high level of customer satisfaction.

Coordination & Communication

  • Coordinate with internal departments including Procurement, Warehouse, Logistics, Service, and Finance to ensure smooth operations.
  • Liaise with suppliers where necessary regarding product availability, pricing, and delivery schedules.
  • Ensure timely communication with customers regarding order status, deliveries, and any changes.

General Responsibilities

  • Ensure compliance with company policies, procedures, and quality standards.
  • Maintain confidentiality of customer and company information.
  • Perform other duties assigned or as instructed by the manager.

Requirements

  • Diploma or Degree in Business Administration, Sales, Marketing, Engineering, or a related field.
  • Minimum 2–5 years of relevant experience in sales administration, customer service, or sales.
  • Experience in the heavy equipment, machinery, engineering, construction, or industrial sectors will be an advantage.
  • Strong communication, interpersonal, and negotiation skills.
  • Good organisational and time management skills.
  • Proficient in Microsoft Office applications (Excel, Word, Outlook).
  • Experience with ERP systems is an advantage.
  • Able to work independently and collaboratively in a fast-paced environment.
  • Possess a valid driving licence (preferred for customer visits).
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