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Open nowPosted 14 days ago

Sales Support Specialist

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 5,300 a month
Where
Central, Singapore
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Your applicationOpen nowSales Support SpecialistMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

The Sales Support Specialist is a customer-interfacing role, working in close partnership with our Asia Sales organization to manage won business opportunities. This role requires ownership of managing Customers’ order life cycle from Quote-To-Cash activities. The candidate is expected to deliver excellent customer experience while upholding Advantest’s financial integrity and business controls.

Job responsibilities

  • Support the Sales organization in preparing Formal Quotation & Order Acceptance, ensuring the deal negotiation is compliant with Advantest’s company policies, guidelines and audit controls.
  • Provide consultation to Sales organization on deal structure, purchase contract terms review and timely escalation of issues with the respective business partners for resolution.
  • Manage customer’s order throughout its life cycle from Quote, Build, Ship to Invoice stages. Multi-tasking skillset is essential to ensure timely liaison and/or problem-solving with stakeholders (eg: customer, Sales teams, factory, forwarders, Logistics, Finance, Legal etc).
  • Contribute to the organization’s revenue goals through disciplined monitoring of shipment backlog and identifying potential order and revenue risk for manager’s review and/or escalation.
  • Responsible for Revenue and AR management (Letter of Credit operations) based on IFRS15 revenue recognition guidelines and regulations.
  • Be a versatile team player to support ad-hoc deployment during high workload situations or project assignments for business process & policies improvements.

Job requirements

  • Bachelor’s Degree in BusinessAdministration (or equivalent area of study)
  • Minimum 3-5 years of related workexperience in Sales Administration
  • Proficient in both English andChinese languages (verbal and written) to support shared services environment
  • Detail oriented, greatcommunication skills, ability to manage priorities, enjoys teamwork andcreative problem-solving.
  • Works well under pressure andmaintain professionalism during stressful situations.
  • Proficient in Microsoft Office(Powerpoint, Word, Excel, Automate etc). Preferably has experience with Salesforce (Quoting/CPQ Tool) and Oracle R12.
  • Fresh university graduates are welcomed to apply. Job level will be scoped accordingly
  • To ensure continuous availability to our customers globally, employee may be required to support the business during certain Singapore’s Public Holidays and weekends. Employee will be given a paid day off in-lieu for such situation
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