The posting
Responsibilities:
- Analyse business requirements and translate business needs into functional and technical solution requirements within the Salesforce platform.
- Engage with internal stakeholders and end users to understand business processes, identify pain points, and recommend appropriate system solutions.
- Lead requirements gathering, solution assessment and implementation planning for Salesforce-based business initiatives.
- Evaluate existing Salesforce processes and configurations and identify opportunities for process improvement, automation and system optimisation.
- Design solution approaches that integrate Salesforce with existing enterprise applications and third-party systems.
- Work closely with CRM, Digital Centre of Excellence and backend technology teams to define integration requirements, data flows and solution interfaces.
- Prepare functional specifications, solution documentation, process flows and implementation documentation.
- Coordinate with technical teams during solution implementation to ensure that requirements and agreed solution designs are correctly delivered.
- Review proposed configurations and technical solutions against business requirements and expected user outcomes.
- Support system testing, user acceptance testing, defect analysis and resolution activities.
- Analyse implementation issues and coordinate with relevant technical teams to determine appropriate resolutions.
- Support deployment planning, release coordination and post-implementation review.
- Provide guidance to business users on Salesforce functionality, processes and system capabilities.
- Manage multiple initiatives involving different stakeholders and communicate project status, risks, issues and dependencies proactively.
- Identify opportunities to improve business processes through Salesforce capabilities, workflow automation and system integration.
- Perform ad hoc business, system and process analysis as required.
Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, MIS or related field is preferred.
- 3+years previous experience with Salesforce
- Solid understanding of and detailed experience with Salesforce architecture and API.
- Detailed experience writing Visualforce and Apex classes and triggers.
- Demonstrative success with multiple Salesforce migration/integration projects.
- Strong business analysis and functional experience, including requirements gathering.
- Strong attention to detail and excellent problem-solving skills.
- Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both customers, leadership, and technical teams.
Interested applicants, please Email , and look for
Jensen Fang Lifa
Recruit Express Pte Ltd
EA License No. 99C4599
EA Personnel Registration Number: R2197080
We regret that only shortlisted candidates will be contacted.



