The posting
Business Analysis & User Support
- Liaise with HR business users to understand requirements and issues
- Assist in requirements gathering and documentation
- Support business process reviews and workflow discussions
- Coordinate issue resolution with IT and vendors
- Provide user support and functional assistance
SuccessFactors Support
- Support SAP SuccessFactors related activities
- Coordinate testing activities including UAT
- Support data validation and migration activities
- Assist with system access and user administration
- Track and follow up system issues
Project Coordination / PMO Support
- Prepare meeting minutes and project documentation
- Maintain action item logs and project trackers
- Support project governance and reporting
- Track project progress and follow-up activities
- Coordinate meetings between HR, IT and vendors
Stakeholder Coordination
- Serve as a liaison between:
- HR Business Users
- Information Systems (IT)
- External Vendors
- Project Team Members
Preferred Experience
Any of the following are advantageous:
- SAP SuccessFactors
- HRIS / HR Technology Projects
- Regional Project Coordination
- User Acceptance Testing (UAT)
- HR Operations
Mandatory Requirements
Experience
- 3-8 years of experience in:
- Business Analysis
- Project Coordination / PMO
- HR Systems Support
Skills
- Strong documentation skills
- Experience preparing:
- Meeting Minutes
- Functional Documentation
- Status Reports
- User Guides
- Strong stakeholder management skills
- Strong English communication skills
- Ability to work independently and coordinate across multiple teams



