Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Senior Application Support Consultant – Payments

MyCareersFuture94,028 open roles

Pay
SGD 8,000 – SGD 14,000 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Application Support Consultant – PaymentsMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.6%30 days
This job: posted 2 days ago

The posting

Role Overview

We are seeking an experienced Senior Application Support Consultant to provide production support for enterprise payment platforms within a corporate banking environment.

The role requires strong hands-on experience in application monitoring, production incident management, troubleshooting, and issue resolution. The successful candidate should have strong UNIX scripting and SQL skills and be comfortable supporting business-critical applications in a fast-paced production environment.

Key Responsibilities

  • Provide L2/L3 production application support for payment and corporate banking platforms.
  • Monitor production applications, interfaces, batch processes, and system health to ensure service availability and stability.
  • Investigate and resolve production incidents, application failures, and performance issues.
  • Perform root cause analysis for recurring or critical production issues and coordinate permanent fixes.
  • Troubleshoot application and data-related issues using UNIX/Linux commands, scripts, and SQL queries.
  • Develop and maintain UNIX scripts to support monitoring, troubleshooting, and operational activities.
  • Use SQL to investigate data issues, validate transactions, and support incident resolution.
  • Manage incidents through the complete lifecycle, including investigation, resolution, escalation, and closure.
  • Coordinate with application development, infrastructure, database, network, and business teams during incident resolution.
  • Support major incident and problem management activities for business-critical applications.
  • Monitor batch jobs, scheduled processes, system integrations, and transaction processing.
  • Support application deployments, releases, patches, and production changes.
  • Perform post-deployment validation and production health checks.
  • Maintain operational procedures, support documentation, troubleshooting guides, and knowledge articles.
  • Identify recurring production issues and recommend improvements to application stability and operational efficiency.
  • Communicate incident status, business impact, resolution progress, and technical findings clearly to relevant stakeholders.

Required Skills

  • Approximately 7–12 years of overall IT experience, with strong relevant experience in application or production support.
  • Hands-on experience in application monitoring, production support, incident management, troubleshooting, and issue resolution.
  • Strong proficiency in UNIX/Linux and UNIX shell scripting.
  • Strong hands-on SQL skills for data analysis, troubleshooting, and production support.
  • Experience supporting business-critical enterprise applications.
  • Good understanding of application support processes, production monitoring, incident management, and problem management.
  • Experience troubleshooting application, interface, batch, and data-related issues.
  • Ability to perform root cause analysis and coordinate resolution across multiple technical teams.
  • Strong analytical and problem-solving capabilities.
  • Ability to work effectively in a production support environment and manage critical incidents.
  • Strong written and verbal communication skills.
  • Good stakeholder management and cross-functional collaboration capabilities.

Preferred Skills

  • Experience supporting global or regional payment platforms within corporate banking.
  • Understanding of payment processing, transaction flows, and banking payment systems.
  • Previous experience supporting high-volume or business-critical financial applications.
  • Familiarity with ITIL-based incident, problem, and change management processes.
  • Knowledge of blockchain or Distributed Ledger Technology (DLT) would be advantageous but is not mandatory.
  • Experience working with geographically distributed technology and business teams.

Work Arrangement

This is an office-based role requiring on-site work at Changi Business Park.

Application Note

Interested applicants may send their CV directly to [email protected] for consideration.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.