Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 14 days ago

Senior/ Assistant Manager, Service and Operations (Contract till 31 Mar 2028)(10507) - National University Polyclinics

MyCareersFuture94,028 open roles

Pay
SGD 4,560 – SGD 7,660 a month
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior/ Assistant Manager, Service and Operations (Contract till 31 Mar 2028)(10507) - National University PolyclinicsMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

You will be part of the Service & Operations department focusing on Digital Enablement & Transformation (DET) of IT systems, in particular software applications used by NUP department/end users and patients, including but not limited to Next Generation Electronic Medical Record (NGEMR), Electronic Queue Management System (QMS), New Billing System (NBS), and mobile applications such as Health Hub (HH).

As a User Champion with a key focus on endpoint applications, you will represent the department and critically, end users in User Acceptance Tests (UAT) including formulation and running of test scripts/scenarios, end-to-end/integrated testing to ensure interoperability of interdependent systems, as well as full dress rehearsals/final verifications in collaboration with user departments, Synapxe and third-party vendors to ensure system readiness for polyclinic go-live. For continuous improvement, you will drive and undertake enhancements on key functionalities of applications to improve overall system performances, user-friendliness and intuitiveness, leading to higher digital adoption rate for NUP patients.

As a de facto expert on applications, you will also provide timely advice and support, in partnership with Synapxe support teams and relevant vendors to troubleshoot and resolve IT-related issues arising from systems/applications used by NUP end users.

Being a member of the DET workgroup, you are required to support clinic operations in achieving the set KPIs and HQ’s strategic and tactical plans & deliverables, as well as NUHS Cluster and NUP-wide initiatives and programmes. You will collaborate with cross-functional/department teams to drive, analyse, identify and implement containment and long-term solutions to improve the performances of IT systems/applications.

Responsibilities

  • Oversee IT systems and applications that support clinic operations, service providers, ops users, and HQ digital transformation efforts.
  • As SAS HQ POC, coordinate and liaise with cluster work groups (e.g., Group Service Transformation, Group Medical Record Office, etc.) to align and harmonize solutions in user interfaces/functionalities for Cluster or NUP systems such as HH, SMS system, pharmacy automation, QMS, NGEMR, etc.
  • Drive and collaborate with clinics to co-develop and implement enhancements to DET workgroup initiatives and NUP IT work plan.
  • Maintain comprehensive documentation of system/application configurations and end user workflows, as well as perform regular user access matrix reviews with Clinic POCs.
  • Ensure timely resolution of IT-related issues at clinic level and HQ.

Requirements

  • Degree in any discipline.
  • Candidates with at least 4 years of relevant working experience, preferably in IT domain supporting operations.
  • Possess good writing, presentation and communication skills.
  • Strong people skills with the ability to engage and work with internal/external stakeholders.
  • Meticulous and able to work well in a team-based environment with a proactive mindset in problem-solving and solution implementation.
  • Good organization skills, able to multi-task and work under tight timelines.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.