The posting
Keep three busy clinics on schedule. As Senior Business Associate and Coordinator you lead front-of-house operations, develop the team, and make sure billing, scheduling and claims are accurate and on time.
Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.
What you'll do
- Coordinate front-desk operations across the daily schedule
- Lead, train and support the team; allocate duties
- Own end-of-day settlement and claims accuracy
- Audit records and recalls; drive service improvements
- Carry out the administrative work behind daily clinic operations
What we're looking for
- Strong front-desk experience with supervisory or coordination exposure
- Able to perform all core front-desk duties well: patient booking, payments, insurance claims and correspondence
- Organised, accurate and a confident communicator; comfortable owning operations
- A local diploma or equivalent (required)
- Rotating roster including one weekend day
Why join us
- $2,800-$3,400 by experience; CPF and full benefits
- 5-day week, two rest days, no nights, public holidays off
- Outpatient insurance, Reward Leave, leadership incentives
- A central role in an established three-clinic group



