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Open nowPosted 7 days ago

Senior Business Associate (Patient Service Lead)

MyCareersFuture94,028 open roles

Pay
SGD 2,800 – SGD 3,400 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Business Associate (Patient Service Lead)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

Lead the patient experience at an established dental group. You set the standard at the front desk, guide the team, and keep daily operations on track — on fixed day hours.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

  • Hold the standard of front-line patient service
  • Guide and train front-desk team members; allocate duties and cover gaps
  • Handle escalations and service recovery
  • Oversee accurate payments, end-of-day settlement and timely claims
  • Carry out the administrative work behind daily clinic operations (reports, records, supplies, coordination)

What we're looking for

  • Prior front-desk or patient-service experience, ideally in a clinic or healthcare setting
  • Experience guiding or training a team
  • Able to perform all core front-desk duties well: patient booking, payments, insurance claims (CHAS, Medisave, insurance) and patient correspondence
  • Strong written and spoken communication; a local diploma or equivalent (required)
  • Rotating roster including one weekend day

Why join us

  • $2,800-$3,400, based on supervisory experience
  • 5-day week, two rest days, day shifts only, no nights, all public holidays off
  • CPF, outpatient insurance, paid leave, leadership incentives
  • Clinician-led, not investor-owned. Three clinics, operating since 2005.
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