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Open nowPosted 10 days ago

Senior Catering Sales Manager

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 5,800 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Catering Sales ManagerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Senior Catering Sales Manager (Corporate) who generate, manage, and convert catering-related leads into successful events. Coordinate with clients, vendors, and internal teams to ensure seamless execution of events while maximizing revenue and ensuring clients satisfaction

Responsibilities:

Sales and Business Development:

  • Develop and implement strategies to achieve or exceed catering sales budget and increase catering bookings
  • Proactively identify and pursue new catering business opportunities through tradeshows, networking, marketing campaigns, and community engagement
  • Design and plan catering package that maximizes conversion rates and profitability for the hotel
  • Build and maintain relationships with clients, vendors, and industry professionals to generate leads and referrals
  • Conduct sales presentations and site tours for prospective clients
  • Prepare and deliver proposals, contracts, and pricing information to clients to showcase the hotel's event spaces and catering options
  • Maximize revenue potential by up-selling in all revenue-producing areas and ensuring proper utilization of function space, ballrooms, and meeting rooms

Client Management:

  • Serve as the primary point of contact for clients from the initial inquiry through to the day of the event
  • Provide personalized service to clients , understanding their vision and needs to tailor proposals and services accordingly
  • Manage all communication with clients, ensuring timely and accurate responses
  • Conduct regular follow-up to maintain engagement and satisfaction throughout the planning process

Event Coordination:

  • Work closely with clients to plan and execute events, including menu selection, room setup, audiovisual requirements, and other details
  • Prepare detailed proposals, negotiate contracts, and finalize bookings, ensuring all event details are accurately captured
  • Prepare and manage Banquet Event Order (BEO), ensuring all details are documented and agreed upon by all parties
  • Manage event deposits, payments, and billing, ensuring timely collection of all revenue
  • Attend or lead BEO meetings, and other relevant meetings to ensure all departments are informed about event details and last-minute changes
  • Collaborate with the culinary team to develop customized menus that align with clients' preferences and budgets
  • Coordinate with internal departments (culinary, banquet operations, AV, etc.) to ensure all event details are executed flawlessly
  • Oversee the setup, breakdown, and on-site management of catering events, ensuring everything runs smoothly and addressing any issues that arise

Marketing and Promotion:

  • Collaborate with the marketing team to develop promotional materials, online content, and campaigns targeting catering clients
  • Attend and represent the company at bridal shows, wedding expos, trade shows, industry events, networking functions and other relevant events to increase visibility and generate leads
  • Maintain an up-to-date knowledge of industry trends, competitor offerings, and industry best practices.

Administrative Duties:

  • Maintain accurate records of clients’ interactions, sales activities, and event details using the hotel’s CRM system
  • Prepare regular reports on sales performance, client's feedback, and market trends
  • Provide feedback and suggestions for continuous improvement in catering sales processes
  • Ensure compliance with all hotel policies and procedures, as well as relevant legal and regulatory requirements

Other Duties:

  • Perform any other duties that may be assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.
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