The posting
Senior Chiropractic Assistant
About the Role
Life Chiropractic Centre is looking for an energetic, service-driven and responsible Senior Chiropractic Assistant to join our team.
This is a hands-on role supporting the daily operations of the clinic, our chiropractors, Practice Members and Clinic Manager.
As a Senior Chiropractic Assistant, you will play an important role in ensuring that every Practice Member receives a warm, professional and consistent experience from the moment they enter the clinic.
You will also take on additional responsibilities beyond a standard Chiropractic Assistant role, including supporting junior team members, maintaining clinic standards, assisting with content creation and contributing to outreach and clinic growth initiatives.
We are looking for someone who enjoys serving people, takes initiative, learns quickly and is willing to grow together with the organisation.
Key Responsibilities
Clinic Operations & Practice Member Experience
- Support the smooth day-to-day operations of the clinic
- Manage front desk responsibilities, including Practice Member check-in and check-out
- Handle appointment scheduling, rescheduling, payments and general enquiries
- Support chiropractors during consultations and daily patient flow
- Maintain accurate Practice Member records and clinic documentation
- Ensure the clinic is clean, organised, welcoming and ready for operations
- Deliver a warm, professional and consistent Practice Member experience
- Conduct follow-ups with Practice Members where required
- Assist with missed appointments, rescheduling and appointment reminders
- Support the Clinic Manager in maintaining clinic workflows, procedures and service standards
- Assist with stock, supplies and general clinic administrative duties
Senior CA Responsibilities
- Support the Clinic Manager in ensuring daily clinic standards are maintained
- Act as a positive example to junior Chiropractic Assistants
- Assist with the onboarding and training of new Chiropractic Assistants
- Help ensure clinic procedures, workflows and service standards are followed consistently
- Provide guidance and support to junior team members when required
- Assist the Clinic Manager in identifying operational issues and areas for improvement
- Take greater ownership of clinic responsibilities during busy periods or when delegated by the Clinic Manager
- Escalate Practice Member, operational or team-related matters appropriately
Practice Member Communication & Engagement
- Build professional and positive relationships with Practice Members
- Support Practice Members in understanding clinic processes, appointment schedules and administrative matters
- Encourage Practice Members to remain consistent with their recommended appointment schedule without providing clinical advice
- Follow up on missed or cancelled appointments where required
- Handle general Practice Member concerns professionally and escalate clinical matters to the chiropractor
- Assist with Practice Member education activities, workshops and clinic engagement initiatives
Technology & Digital Operations
- Use clinic management systems, WhatsApp, Google Workspace and other digital platforms confidently
- Learn and adopt new software, systems and technology used by the clinic
- Maintain organised digital files, templates and internal resources
- Assist with basic troubleshooting of clinic phones, tablets and other devices
- Support improvements to digital workflows and administrative processes
Content Creation & Social Media
- Assist with filming short-form videos and other clinic content
- Support chiropractors and team members during content filming
- Perform basic video editing for platforms such as Instagram Reels, TikTok and YouTube Shorts
- Assist with captions, content ideas and social media planning
- Upload, schedule and post approved social media content
- Keep up with relevant social media formats and trends
- Assist with creating simple graphics and educational materials using tools such as Canva
- Help organise photos, videos and other digital content
- Support Life Chiropractic Centre's marketing and educational initiatives through engaging content
- Participate in content featuring the clinic team where appropriate
Outreach & Business Development
- Participate in corporate events, roadshows, spinal screenings, workshops and community outreach
- Assist with event preparation, setup and execution
- Engage members of the public professionally and confidently
- Assist with lead collection and appointment coordination during outreach activities
- Support follow-up activities arising from events and corporate programmes
- Represent Life Chiropractic Centre professionally during external activities
- Support initiatives that increase awareness of the clinic and chiropractic care
Who We're Looking For
We are looking for someone who is:
- Service-driven — genuinely enjoys helping and serving people
- Energetic and positive — brings good energy to the clinic and Practice Members
- Proactive — identifies what needs to be done and takes action
- Responsible and dependable — takes ownership and follows through on responsibilities
- People-oriented — comfortable communicating with Practice Members from different backgrounds
- Organised — able to manage appointments, administration and multiple priorities
- Tech-savvy — comfortable learning new systems, applications and digital tools
- Creative — comfortable taking videos, creating content and performing basic editing
- Confident — comfortable engaging Practice Members and members of the public
- Growth-minded — willing to learn, accept feedback and continually improve
- Team-oriented — willing to support colleagues and contribute beyond a narrow job scope
- Leadership-minded — willing to support, guide and set a good example for junior team members
Experience in healthcare, chiropractic, clinic operations, customer service, hospitality, retail or administration would be advantageous.
Experience with CapCut, Canva, Instagram, TikTok or other content creation tools would also be an advantage.
Prior experience as a Chiropractic Assistant or in a similar clinic environment would be preferred for this senior position.
Why Join Life Chiropractic Centre?
As a Senior Chiropractic Assistant, you will gain experience beyond traditional front desk and administrative duties.
You will have exposure to:
- Clinic operations
- Practice Member experience
- Team support and training
- Healthcare administration
- Technology and digital systems
- Content creation and social media
- Corporate events and community outreach
- Business development
You will also have the opportunity to develop stronger leadership and operational capabilities while working closely with the Clinic Manager, chiropractors and management team.
For the right individual, there will be opportunities to take on greater responsibilities and career progression within Life Chiropractic Centre.
Most importantly, you will be part of a team committed to providing a positive, professional and supportive experience for every Practice Member who walks through our doors.



