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Open nowPosted 25 days ago

Senior Client Project Manager

MyCareersFuture94,028 open roles

Pay
SGD 10,000 – SGD 13,000 a Monthly
Where
Central, Singapore
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Your applicationOpen nowSenior Client Project ManagerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 25 days ago

The posting

Key Roles and Responsibilities:

  • Leads and directs concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
  • Engages with stakeholders to deliver projects from original concept through final implementation
  • Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
  • Ensures that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
  • Manages the delivery of the project/programme, including rigorous scope control and change management
  • Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
  • Documentation and management of risks and issues
  • Ensures clear and concise communications to all stakeholders
  • Provides pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process
  • Identifies opportunities and influences the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
  • Coordinates activities of the project teams through task delegation, resource assignment and programme management

Knowledge, Skills and Attributes:

  • Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion
  • Ability to establish strong relationships with internal stakeholders and external clients
  • Excellent client-centricity skills and ability to work at client sites
  • Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
  • Excellent written and verbal communication skills
  • Excellent team-building skills and ability to work in high-pressure environments
  • Ability to manage urgent and complex tasks simultaneously
  • Good business acumen and commercial skills
  • Collaborative, passionate, strong initiative, self-driven with a commitment to succeed
  • Decisive with good attention to detail ability
  • Ability to promote project services to both internal stakeholders and external clients
  • Competent in project change management
  • Familiarity with the industry, domain, or technology related to the client's project
  • Understands and works on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors, solutions may need to be devised from limited information
  • Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results

Academic Qualifications and Certifications:

  • Advanced Project Management degree or equivalent with advanced related experience
  • Relevant project management certifications preferably PMP
  • ITIL certification is preferable

Required Experience:

  • Advanced demonstrated project/programme management experience preferably in a multinational Professional Services environment
  • Advanced client engagement experience
  • Advanced demonstrated understanding of the project/programme life cycle
  • Advanced demonstrated competency in project/programme change management
  • Advanced proven experience managing expectations when balancing alternatives against business and financial constraints
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