The posting
Job Scope / Key Responsibilities
1. Clinic Frontline Operations Support
● Oversee registration, check-in, and patient queue management
● Ensure smooth patient flow across screening stations
● Assist in resolving basic operational bottlenecks at frontline level
2. Senior Administrative Execution
● Handle complex or high-volume patient registration cases
● Ensure accuracy of patient data entry and documentation
● Support preparation of screening forms, reports, and records
3. Patient Experience Support
● Provide guidance and assistance to patients throughout the screening journey
● Handle basic patient enquiries and service recovery at frontline level
● Ensure a smooth and professional patient experience
4. Corporate Health Screening Support
● Support onsite and offsite corporate screening events as needed
● Assist in coordination of patient lists, attendance, and flow
● Ensure readiness of registration and admin setup for events
5. Operations Coordination
● Coordinate between nursing, doctors, and operations teams
● Assist Assistant Clinic Manager in daily workflow execution
● Escalate operational issues when required
6. Documentation & Reporting
● Ensure accuracy of daily clinic reports and screening records
● Support data consolidation for corporate screening programmes
● Maintain proper filing and documentation control
7. Equipment & Logistics Support
● Assist in preparation of clinic setup and consumables
● Support inventory checks for frontline operations
● Ensure registration stations are fully functional
8. Compliance & SOP Adherence
● Ensure adherence to clinic SOPs and operational guidelines
● Maintain confidentiality of patient data (PDPA compliance)
● Support audit readiness and documentation accuracy
9. Health Screening Report Management (as needed)
● Extracting patient screening data from the system
● Compiling and formatting health screening results
● Generating daily, weekly, or monthly reports
● Checking data accuracy and completeness
