The posting
Responsibilities
Client Servicing & Relationship Management
- Manage client relationships from confirmation through post-event follow-up
- Coordinate event requirements, updates and client communications
- Address queries, changes and last-minute requests professionally
- Ensure client expectations are clearly communicated to internal teams
- Gather feedback and support future client engagement
Event Planning & Operations
- Coordinate event planning, logistics and on-site execution
- Prepare event briefs, run sheets and operational plans
- Liaise with internal teams, venues and external vendors
- Support setups, rehearsals, walkthroughs and event breakdowns
- Manage on-site coordination and resolve issues as needed
- Ensure events run smoothly and meet client and venue standards
Marketing Support
- Assist with event invitations, EDMs and social media content
- Support event promotions and partner marketing activities
- Maintain event photos, testimonials and promotional materials
Administrative Support
- Maintain accurate event and client records
- Update CRM systems and event documentation
- Track timelines, approvals and coordination tasks
- Assist with invoices, vendor documents and event reporting
Requirements
- Experience in hospitality, MICE, events or client servicing
- Understanding of event operations and on-site execution
- Experience with venue and vendor coordination
- Basic knowledge of marketing and event promotion
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Familiarity with CRM or event management tools
We regret to inform you that only shortlisted applicants will be notified
EA Personnel: Linda Lim | EA Personnel No: R1221302 | EA License No: 02C4944 | HP: 8092 7381



