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Open nowPosted 6 days ago

Senior Executive/Executive, Volunteer Management & Development

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,200 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Executive/Executive, Volunteer Management & DevelopmentMyCareersFuture · Central, Singapore

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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 6 days ago

The posting

JOB SUMMARY

The Senior Executive/Executive for Volunteer Management & Development is responsible for end-to-end volunteer engagement, development and management activities. This includes coordinating volunteer recruitment, training, and retention; managing the volunteer lifecycle from screening to exit; working closely with colleagues to match programmes / organisation’s needs and volunteers’ interest and availability; maintaining databases of volunteers and volunteering activities; building relationships with volunteers and the organisations they are from; and evaluating volunteers’ experience.

Strong passion in volunteer development and mobilisation, strong communication and relationship building skills, ability to problem-solve, self-initiated and being a strong team player are critical to success in the role.

JOB RESPONSIBILITIES

Recruitment & Engagement

  • Develop and implement plans to attract volunteers with the right skills and interests for various roles and programmes.
  • Foster a positive and supportive environment to maintain volunteer motivation and commitment.
  • Work with the Programme Head to engage the YMCA Alumni.

Training & Support

  • Implement orientation and training sessions to prepare volunteers for their roles.
  • Support the review and planning of volunteer training programmes, including but not limited to the YMCA–NUS Volunteer Service Management Programme.
  • Match volunteers align with their skills and interests, with programmes and/or organisation's needs.
  • Offer guidance and support to volunteers to ensure their success and satisfaction.

Volunteer-Focused Initiatives & Relationship Management

  • Coordinate and lead volunteer training, engagement and appreciation initiatives including the annual YMCA – Lim Kim San Volunteers Awards Ceremony.
  • Work closely with Programmes and the Fundraising team to foster relationships with corporate partners, public agencies and other non-profit organisations to cultivate volunteering opportunities and experiences.

Data Management & Evaluation

  • Together with the Programme team to maintain accurate records of volunteer data, participation, training, and hours.
  • Ensure adherence to Personal Data Protection Act (PDPA) in data management.
  • Evaluate and report on success of volunteer recruitment and initiatives.
  • Use data to inform volunteer management and development strategies and identify areas for improvement.
  • Experience in developing a Volunteer Management System is a plus.

Policies, Procedures & Risk Management

  • Supporting update policies and procedures to guide volunteers, volunteer management and volunteer development effectively.
  • Conduct risk assessments and implement measures to ensure volunteer and participants / clients’ safety, and programme effectiveness.

JOB REQUIREMENTS

  • Degree or Diploma with 2 to 5 years’ experience in volunteer management or direct volunteering.
  • Passionate about volunteer development and mobilisation and creating social impact.
  • Strong communication and relationship building skills.
  • Calm when faced with challenges and able to problem-solve.
  • Self-initiated and strong team player.
  • Excellent in planning and organising, able to handle multiple priorities, with keen attention to details.
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