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Open nowPosted 14 days ago

Senior Executive, Raffles International Patients Centre

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 5,200 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Executive, Raffles International Patients CentreMyCareersFuture · Central, Singapore

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The clock on this job

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7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

Statement of Purpose

You will manage and co-ordinate the referral and facilitate services for international and VIP patients. The aim is to provide highly customised concierge services to these esteemed patients and their families and ensure a comfortable and well co-ordinated visit or stay with us. He/she also provides excellent liaison service and facilitates services for the patients.

Key Responsibilities - Assist in planning and implementing referral and facilitating services to increase flow of international patients - Attend to international and other patients to facilitate arrangements and ensure that they have a comfortable and pleasant experience in Raffles Hospital - Provide concierge services that are seamless, helpful and add value to patients and clients, and facilitates linkages through the care continuum Maintain a database on international patients to facilitate personalised service and profiling of international patients - Update concierge menu which consist of a suite of services available for the benefit of the patients - Manage and handle medical evacuation referrals - Submit regular reports and ad hoc reports as needed - Handle general enquiries and respond to customer feedback - Assist with induction and training of staff

Requirements

- Degree in any discipline with at least 2 years of relevant experience

- Possess excellent organisation and execution skills

- Passion for healthcare sector

We regret that only shortlisted candidates will be notified.

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