The posting
As a Senior Project Manager, you will be working on: • Lead the end-to-end delivery of complex digital products or ICT initiatives, aligning user needs, business outcomes, delivery priorities, technical constraints and operational readiness. • Lead project governance across predictive, agile or hybrid delivery models, including sprint and release governance, critical-path management, key dependencies and timely management decisions. • Establish and maintain integrated project plans, consolidated RAID and dependency views, recovery actions and outcome measures, and intervene where delivery performance is at risk. • Provide release assurance for major implementations by overseeing system, user and security testing, defect-risk decisions, cutover readiness, operational handover and post-release stabilisation. • Shape user-adoption and stakeholder-engagement approaches for significant releases and direct the resolution of material product or operational issues with product and engineering leads. • Lead the management of significant maintenance and service contracts, including performance, service levels, commercial obligations, renewal or extension options, service credits and supplier accountability. • Advise on procurement and contracting approaches and lead the preparation or review of tender specifications, Approval of Requirements, evaluation recommendations, contract variations and direct contracting justifications. • Participate in significant vendor negotiations and provide evidence-based recommendations on contract scope, commercial exposure and approval risks. • Establish forward-looking licence, subscription and technology-lifecycle plans covering renewal, end of support, upgrade sequencing, dependency risk and continuity of support. • Oversee vulnerability remediation, security patching and follow-up of security findings, and escalate material delays or residual risks to the appropriate governance forum. • Oversee project and annual budget planning, commitments, forecasts, actual expenditure, OOE funding drawdowns and funding sufficiency, and recommend corrective or reprioritisation options where required. • Provide robust review and challenge of vendor proposals, contract variations, rate-card application and service-request man-day estimates, including identification of duplication, unsupported contingency or inefficient role mix. • Prioritise and govern major service requests and changes for assigned systems against business value, operational risk, dependencies, capacity and available funding. • Lead or support steering and senior governance forums as required, present clear options and recommendations to management, and facilitate resolution of cross-functional or supplier disputes. • Mentor less-experienced project managers where required, contribute reusable project and contract controls, and support lessons learned and continuous improvement.
What we are looking for: • At least 7 years of experience relevant to the Project Manager job role. • A proven track record leading complex ICT projects, digital products or major maintenance workstreams from planning and procurement through implementation, transition and operations. • Demonstrated delivery of effective products and project outcomes under material resource, schedule or operational constraints. • End-to-end leadership experience across product, engineering, operations, cybersecurity, procurement, finance and service-provider teams. • Experience establishing integrated plans, project governance, management reporting and recovery actions across multiple interdependent workstreams. • Strong experience managing public-sector or comparable regulated procurement and contract activities, including requirements, evaluations, AOR, contract variations, direct contracting and commercial discussions. • Strong commercial judgment in contract interpretation, vendor performance, service credits, invoice validation, rate-card application, change control and man-day governance. • Experience managing project or annual budget planning, expenditure forecasting, funding sufficiency and financial recommendations to management. • Experience establishing licence and technology-lifecycle plans and overseeing end-of-support upgrades, vulnerability remediation and security patch compliance. • Ability to critically review vendor scope, assumptions and effort estimates and recommend sound commercial and delivery positions. • Excellent written and verbal communication skills, including management papers, technical writing, governance presentations and engagement with senior stakeholders. • A highly meticulous, resilient and outcomes-focused approach, with the ability to lead under pressure, resolve ambiguity and drive complex matters to closure. • Demonstrated ability to tailor predictive, agile and hybrid project-management practices to project risk and governance needs.
Preferred requirements: • Current PMP or PRINCE2 Practitioner certification; PMI-ACP or an advanced agile credential is advantageous where the candidate has applied it on complex or hybrid ICT initiatives. • Proven experience leading complex ICT projects or high-impact maintenance workstreams involving multiple vendors, contracts or interdependent technical and business workstreams. • Experience presenting delivery, financial, contractual and risk recommendations to senior management, steering committees or equivalent governance forums. • Experience leading substantial Singapore Government or comparable public-sector procurement activities, including evaluation recommendations, AOR, contract variations or direct contracting submissions. • Experience handling significant vendor-performance and commercial discussions involving contract scope, service levels, rate cards, cost optimisation or remedial actions. • Experience establishing integrated governance controls such as consolidated schedules, RAID and dependency management, budget forecasting and management dashboards across complex workstreams. • Experience overseeing annual project budgets, funding sufficiency and expenditure reprioritisation, with the ability to provide clear financial recommendations to management. • Experience leading major licence-renewal, end-of-support, platform-upgrade, cloud-migration or technology-modernisation planning across business, technical, security and vendor teams. • Experience mentoring project managers, improving project or contract-management practices and contributing reusable templates, controls or lessons learned. • Strong proficiency with Microsoft Project or equivalent scheduling tools, Jira and Confluence or Azure DevOps, SharePoint, Excel and Power BI for integrated planning and senior-management reporting. • ITIL 4 certification or relevant cloud, security or governance credentials is advantageous where supported by practical service-management or technology-risk experience.
