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Open nowPosted 24 days ago

Senior Lab System Support Engineer

MyCareersFuture94,028 open roles

Pay
SGD 9,000 – SGD 14,000 a month
Where
Singapore
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Your applicationOpen nowSenior Lab System Support EngineerMyCareersFuture · Singapore

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

  • Provide first-level hands& feet support for laboratory software systems and instrument integrationplatforms.
  • Oversee daily lab activities including scheduling, equipment maintenance, and workflow optimization.
  • Act as a liaison between the lab and external entities (e.g., regulatory bodies, partner institutions).
  • User Management Activities(E.g: User Creation, Modification & Deletions etc.)
  • Hardware related PC/Network– Coordination with Desktop support team
  • Vendor communications,coordination during the System Hardware failures & any other Maintenances
  • Backup of the Standalone and Benchtop systems on regular basis
  • Application Software upgrades on the standalone systems.
  • Onboarding and off boarding Lab systems
  • Monthly patching coordination.
  • Backup & Restoration for the Lab systems
  • Lac/es Configuration
  • Update SOPs/ WIs
  • Assist in troubleshooting software and hardware issues related to lab instruments (e.g., HPLC, GC,spectrophotometers).
  • Ensure accuratedocumentation of system configurations, user guides, and troubleshootingprocedures.
  • Help maintain audit trailsand support data archival processes.
  • Support compliance with GoodLaboratory Practices (GLP), Good Manufacturing Practices (GMP), and FDAregulations.
  • Ensure systems are validated and maintained according to SOPs and validation protocols.
  • Work closely with lab analysts, QA, and IT teams to resolve system-related issues.
  • Participate in cross-functional meetings to improve lab workflows and system performance.
  • Support Audits Queries from the LAB IT side.

Job Requirements

  • Holds a Bachelor’s degree
  • GxP Compliance Knowledge –Strong understanding of Good Practice (GxP) regulations and their application in a regulated environment.
  • Computer System Validation(CSV) – Proficient in validation principles, protocols, and documentation for computerized systems.
  • Laboratory Instrumentation Expertise – Solid understanding of laboratory instruments and their operational principles.
  • Analytical Techniques Knowledge – Familiarity with various analytical methods used in lab testing and analysis.
  • Lab Software Systems Proficiency – Working knowledge of software platforms used to manage laboratory data and workflows.
  • Problem-Solving Skills –Ability to identify, analyze, and resolve technical or process-related issueseffectively.
  • Communication Skills –Strong verbal and written communication for cross-functional collaboration anddocumentation.
  • SOP Adherence &Regulatory Compliance – Ability to work within regulated environments while strictly following Standard Operating Procedures.
  • Ticketing System Proficiency(ServiceNow/Remedy) – Hands-on experience managing tickets, incidents, or service requests using ITSM tools.
  • Quality Management Process Knowledge (Problem/Deviation/Change/CAPA) – Working knowledge of quality management processes including deviation handling, change control, and CAPA management.

📩 Interested applicants, please send your updated resume to ••••@octomate.us or APPLY NOW!

We regret that only shortlisted candidates will be notified.

Jayden Ong | R24119451 EA Licence No. 23C1980

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