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Open nowPosted 17 days ago

Senior Project Manager

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowSenior Project ManagerMyCareersFuture · Singapore

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This job: posted 17 days ago

The posting

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Summary

The Scrum Master is responsible for championing Agile values and practices to ensure the delivery of high-quality software solutions that meet client specifications and align with business and technical objectives. This role involves leading and motivating cross-functional teams to foster a collaborative, high-trust environment that promotes continuous learning and operational excellence.

What will you do

Agile Leadership & Facilitation

  • Serve as the primary liaison between the Product Owner and the project delivery team
  • Coach and guide teams in Agile processes, Scrum ceremonies, and best practices
  • Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure adherence to Scrum values
  • Act as a servant leader, removing impediments and enabling team productivity

Project Planning & Execution

  • Collaborate with the Product Owner to develop and maintain the Product Backlog
  • Define sprint objectives, completion criteria, and acceptance standards for each iteration
  • Plan iterations and overall project schedules in alignment with stakeholder expectations
  • Track and report development progress to key stakeholders using burndown/burnup charts and other Agile metrics

Delivery Management & Quality Assurance

  • Ensure all deliverables meet contractual specifications and are completed on schedule
  • Take full accountability for the quality of work produced by the Scrum team, including any subcontractors
  • Maintain consistency and uniformity across deliverables from multiple Agile teams
  • Manage client expectations and maintain strong, trust-based client relationships

Stakeholder Engagement & Governance

  • Participate in all milestone reviews and governance meetings with the client
  • Document and obtain written approval for all review discussions, decisions, and action items
  • Provide timely escalation of risks, issues, and potential schedule slippages with recommended mitigation strategies
  • Ensure compliance with confidentiality, security protocols, and regulatory requirements (including the Official Secrets Act where applicable)

Documentation & Reporting

  • Maintain comprehensive records of all development and maintenance activities
  • Prepare and submit progress reports, meeting minutes, and project documentation as required
  • Ensure proper version control and traceability of all project artefacts
  • Adapt reporting formats and frequency based on client requirements

Team Development & Communication

  • Coach, train, and mentor team members on Agile methodologies and technical practices
  • Facilitate knowledge sharing and continuous improvement within the team
  • Communicate clearly and effectively (both written and verbal) with technical and non-technical stakeholders at all levels
  • Identify training needs and ensure team members receive relevant upskilling opportunities

The ideal candidate should possess Education

  • Diploma or Degree in Computer Science, Computer Studies, Information Technology, Engineering, or related discipline

Experience

  • Minimum 3 years of hands-on experience as a Scrum Master, managing Large Scale Scrum (LeSS) or equivalent Agile frameworks
  • Minimum 7 years of experience in software design and development, with at least 3 years in Agile project environments
  • Proven track record managing systems of similar scale, scope, and complexity
  • Experience developing solutions using enterprise technologies including database design, web/application servers, and network technologies

Skills & Competencies

  • Strong understanding of the Scrum framework and ability to train others in Agile principles
  • Excellent communication, coordination, facilitation, and negotiation skills
  • Demonstrated supervisory and leadership capabilities
  • Ability to lead, develop, and maintain respectful and trusting relationships
  • Strong problem-solving skills and ability to manage ambiguity
  • Experience with user stories and user experience (UX) focused projects is advantageous

Citizenship

  • Must be a Singapore Citizen (due to project sensitivity and security requirements)

Preferred Attributes

  • Team-oriented with adaptive, servant leadership style
  • Self-motivated with a positive, "can-do" attitude and creative problem-solving approach
  • Strong presentation, communication, and interpersonal skills
  • Proficient in written and spoken English
  • Willingness to travel as required
  • Prior exposure to Agile methodologies such as Scrum, XP Programming, or Kanban

Professional and/or Technical Certifications

Preferred

  • Agile certifications: Certified Scrum Master (CSM), Certified Scrum Professional (CSP), Professional Scrum Master (PSM), Professional Product Owner (PPO), or PMI Agile Certified Practitioner (PMI-ACP)
  • Project management certifications: PMP, CITPM, or PRINCE2 will be an advantage

Note

Certification is preferred but not mandatory; equivalent demonstrated experience managing Scrum or Agile teams will be considered.

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