Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 days ago

Senior Quality Engineer (Product & Customer Quality)

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 7,000 a month
Where
East, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Quality Engineer (Product & Customer Quality)MyCareersFuture · East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 13 days ago

The posting

Senior Quality Engineer (Product & Customer Quality)

Job Summary

  • Lead quality assurance and customer quality activities to ensure products, processes, and systems consistently meet customer, regulatory, and organizational requirements. Drive continuous improvement initiatives, manage complex quality issues, lead cross-functional problem-solving teams, and serve as the key quality representative for customers, suppliers, and internal stakeholders.

Key Responsibilities

Quality Management System

  • Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with ISO 9001, ISO 13485 (where applicable), customer-specific requirements, and applicable regulatory standards.
  • Drive quality system effectiveness through audit readiness, compliance monitoring, and continuous process improvement initiatives.
  • Provide guidance and mentorship to engineers, technicians, and functional teams on quality requirements and best practices.

Customer Quality Management

  • Act as the primary quality interface for assigned customers and lead customer quality reviews, issue resolution, and performance improvement activities.
  • Manage customer complaints, quality escalations, and customer scorecard performance.
  • Lead customer audits and coordinate responses for audit findings and corrective actions.
  • Problem Solving & CAPA
  • Lead complex investigations using structured problem-solving methodologies such as 8D, 5 Why, Fishbone, DMAIC, and Fault Tree Analysis.
  • Drive CAPA activities and ensure timely implementation, effectiveness verification, and sustainable closure.
  • Analyze quality trends and data to identify systemic issues and preventive improvement opportunities.

Product and Process Quality

  • Lead NPI, technology transfer, process validation, qualification, and manufacturing readiness activities.
  • Review and approve PFMEA, Control Plans, Process Flow Diagrams, Work Instructions, FAI, PPAP, and validation documentation.
  • Ensure effective control of non-conforming products, deviation management, and change control processes.

Supplier Quality Support

  • Collaborate with Supplier Quality teams to address supplier performance issues and drive corrective actions.
  • Support supplier audits, qualification activities, and supplier quality improvement programs.

Metrics & Continuous Improvement

Monitor and analyze key quality indicators including:

  • Customer PPM
  • Internal PPM
  • First Pass Yield (FPY)
  • Scrap Rate
  • Cost of Poor Quality (COPQ)
  • Customer Complaints
  • Audit Findings
  • CAPA Effectiveness
  • Lead Lean Six Sigma and operational excellence initiatives to improve product quality, process capability, and manufacturing efficiency.

Risk Management

  • Facilitate risk management activities including PFMEA reviews, process risk assessments, and mitigation plans.
  • Ensure risks impacting product quality, compliance, and customer satisfaction are proactively identified and addressed.

Leadership & Collaboration

  • Lead cross-functional teams involving Manufacturing, Engineering, Operations, Supply Chain, and Customers to resolve quality issues.
  • Provide technical leadership, coaching, and support to junior engineers and quality personnel.
  • Present quality performance, risks, and improvement initiatives to management and customers.

Qualifications

  • Bachelor's Degree in Engineering, Manufacturing, Quality, Electronics, Mechanical Engineering, or related discipline.
  • Minimum 5-8 years of experience in Quality Engineering within Electronics Manufacturing, Medical Device, Semiconductor, Automotive, Aerospace, or other regulated industries.
  • Demonstrated experience leading customer-facing quality activities and complex problem-solving initiatives.
  • Strong knowledge of quality management systems, regulatory requirements, and manufacturing processes.

Technical Competencies

  • ISO 9001
  • ISO 13485 (preferred)
  • Customer-Specific Quality Requirements
  • PFMEA & Control Plans
  • APQP & PPAP
  • CAPA & 8D Methodology
  • SPC & Statistical Analysis
  • MSA & Gage R&R
  • Process Validation & Qualification
  • Root Cause Analysis
  • Risk Management
  • Audit Management
  • NPI & Product Transfer
  • Lean Manufacturing & Six Sigma
  • Minitab and Quality Analytics Tools

Preferred Qualifications

  • Certified Quality Engineer (CQE)
  • Six Sigma Green Belt or Black Belt
  • Lead Auditor Certification
  • Experience in PCBA, SMT, Box Build, or Medical Device Manufacturing
  • Knowledge of FDA QSR/QMSR, ISO 14971, or MDSAP (where applicable)
  • Experience with electronic Quality Management Systems (eQMS)

Key Performance Indicators (KPIs)

  • Customer Complaint Reduction
  • Customer PPM Achievement
  • CAPA Closure and Effectiveness
  • Audit Compliance Score
  • Supplier Quality Performance
  • FPY Improvement
  • COPQ Reduction
  • NPI Quality Readiness
  • Customer Satisfaction Metrics
  • On-Time Closure of Quality Actions
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.