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Open nowPosted 9 days ago

Senior Quality Management Executive (IVF)

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 4,800 a month
Where
Central, Singapore
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Your applicationOpen nowSenior Quality Management Executive (IVF)MyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Quality Management System

  • Develop, implement, and maintain the Quality Management System, including policies, Standard Operating Procedures, work instructions, and forms
  • Manage document control, ensuring documents are reviewed, version-controlled, and accessible
  • Track and report quality indicators, such as fertilisation, cleavage and blastocyst rates, implantation and clinical pregnancy rates, live birth rates, cycle cancellation rates, and patient satisfaction
  • Prepare quality dashboards and present findings at management and quality review meetings

Regulatory and Licensing Compliance

  • Ensure ongoing compliance with the Healthcare Services Act (HCSA) and its Assisted Reproduction Service regulations, and the MOH licensing conditions and directives that apply to the centre
  • Support the Clinical Governance Officer and Principal Officer in meeting HCSA governance duties, including the quality assurance framework and incident reporting
  • Ensure accurate and timely submission of ART data and notifications to MOH as required
  • Ensure compliance with consent, embryo and gamete storage, and usage requirements, including storage duration limits and documentation of consent
  • Monitor compliance with the Personal Data Protection Act (PDPA) for patient and donor records, and with the Workplace Safety and Health Act for liquid nitrogen, chemicals, and lab safety
  • Track changes in MOH regulations, guidelines, and circulars, and update internal processes accordingly
  • Liaise with MOH, accreditation bodies, and external auditors

Accreditation and Audit

  • Coordinate preparation for MOH inspections and accreditation
  • Plan and conduct internal audits across clinic, nursing, embryology lab, andrology, cryostorage, and administration
  • Track findings through to closure using corrective and preventive action

Risk, Incident and Complaint Management

  • Maintain the risk register and lead risk assessments for critical processes
  • Support witnessing and traceability systems for gametes and embryos, including patient identification and chain of custody
  • Manage incident, near-miss, and adverse event reporting including mandatory reporting to MOH where applicable
  • Facilitate root cause analysis and follow up on corrective actions
  • Handle patient complaints and feedback in coordination with the relevant teams

Laboratory and Nursing Equipment Quality

  • Oversee maintenance, calibration, and validation records for incubators, cryobanks, LN2 monitoring, and air quality/VOC monitoring
  • Support internal quality control, external quality assessment, and proficiency testing programmes
  • Monitor supplier and consumables quality, including culture media, disposables, and lot traceability

The Experience and Expertise You'll Bring

  • Bachelor's degree in Life Sciences, Biomedical Science, Nursing, Healthcare Management, or a related field
  • 3 to 5 years in quality management, clinical governance, or regulatory compliance in a healthcare or laboratory setting in Singapore
  • Experience in IVF, reproductive medicine, or an embryology or clinical laboratory is strongly preferred
  • Working knowledge of HCSA requirements and MOH licensing processes
  • Experience with internal audits and risk assessment
  • Strong documentation, analytical, and report-writing skills
  • Proficient in Microsoft Office and data analysis; familiarity with QMS or document control software is an advantage
  • Good communicator who can work with doctors, embryologists, nurses, and management
  • Detail-oriented, with the integrity to handle confidential patient information
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