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Open nowPosted 23 days ago

Senior Quality Manager

MyCareersFuture94,028 open roles

Pay
SGD 10,000 – SGD 14,000 a Monthly
Where
East, Singapore
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Your applicationOpen nowSenior Quality ManagerMyCareersFuture · East, Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Key Responsibilities

1. Quality Management System

  • Lead the development, implementation and continuous improvement of the Company's Quality Management System (QMS).
  • Establish and maintain quality policies, procedures, work instructions and quality standards.
  • Ensure effective control of quality documentation and records.
  • Lead internal and external quality audits and coordinate corrective actions.
  • Support the Company's ISO 9001 certification, surveillance and renewal activities.
  • Promote a strong quality culture across the organization.

2. Manufacturing & Process Quality

  • Lead quality assurance and quality control activities across manufacturing operations.
  • Establish appropriate inspection, testing and process-control requirements.
  • Monitor key quality indicators, including yield, defects, customer complaints, non-conformance and corrective-action performance.
  • Work with Engineering and Manufacturing teams to identify root causes and implement sustainable corrective and preventive actions.
  • Drive reduction of process variation, defects, rework and scrap.
  • Establish and monitor quality improvement targets and KPIs.

3. Customer Quality

  • Act as a key quality interface with customers on quality-related matters.
  • Manage customer complaints, quality investigations and corrective-action responses.
  • Lead customer-related quality reviews, audits and improvement activities.
  • Ensure timely and effective responses to customer quality requirements.
  • Support new product introduction and customer qualification activities from a quality perspective.

4. Supplier Quality

  • Establish supplier quality requirements and performance standards.
  • Work with Supply Chain and Engineering teams to monitor supplier quality performance.
  • Lead supplier corrective actions and improvement activities.
  • Support supplier qualification, evaluation and audit activities.
  • Monitor incoming material quality and supplier-related non-conformances.

5. Non-Conformance & Corrective Action

  • Establish an effective process for managing internal and external non-conformances.
  • Lead root-cause analysis using appropriate quality tools such as 8D, 5-Why, Fishbone and SPC.
  • Ensure corrective and preventive actions are implemented effectively and within agreed timelines.
  • Verify the effectiveness of corrective actions and prevent recurrence.

6. Quality Data & Continuous Improvement

  • Establish quality dashboards and management reporting.
  • Analyse quality trends and identify opportunities for improvement.
  • Lead continuous improvement projects using appropriate methodologies and quality tools.
  • Drive data-based decision making across manufacturing and supporting functions.
  • Report quality performance, risks and improvement plans to senior management.

7. Quality Audits & Compliance

  • Plan and conduct internal quality audits.
  • Coordinate customer, supplier and certification-body audits.
  • Ensure timely closure of audit findings and corrective actions.
  • Monitor applicable customer, industry and regulatory quality requirements.
  • Maintain appropriate quality records and compliance documentation.

8. Team Leadership

  • Lead, develop and mentor the Quality team.
  • Establish clear objectives, KPIs and performance expectations.
  • Develop team capability through training, coaching and knowledge sharing.
  • Ensure adequate quality resources and competencies to support business growth.
  • Promote cross-functional ownership of quality performance.

Requirements

  • Bachelor's degree in Quality Management, Engineering, Manufacturing, Science or a related discipline.
  • Minimum 8–12 years of relevant quality experience, including management or leadership experience.
  • Proven experience in quality management within semiconductor, precision engineering, advanced manufacturing or other high-technology manufacturing environments.
  • Strong knowledge of ISO 9001 Quality Management Systems.
  • Experience in manufacturing process quality, customer quality and supplier quality management.
  • Strong knowledge of quality tools and methodologies, including 8D, FMEA, SPC, MSA, CAPA and root-cause analysis.
  • Experience in conducting and managing internal, customer and external audits.
  • Strong analytical, problem-solving and decision-making skills.
  • Good communication and stakeholder-management capabilities.
  • Demonstrated ability to lead cross-functional quality improvement initiatives.
  • Experience managing and developing a quality team.
  • Regional or multi-site quality experience will be advantageous.
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