The posting
Key Responsibilities
- Provide day-to-day administrative and coordination support to the sales team.
- Handle customer enquiries and coordinate with internal teams to obtain the necessary technical and commercial information.
- Prepare and issue quotations, proposals, purchase orders, and sales documentation.
- Follow up on quotations, customer enquiries, and pending orders.
- Process sales orders and coordinate with operations, procurement, warehouse, and logistics teams to ensure timely delivery.
- Coordinate delivery of marine products, spare parts, equipment, and services to customers, vessels, and shipyards.
- Maintain accurate records of customer information, quotations, orders, and sales activities.
- Monitor order status and provide customers with regular updates.
- Coordinate with suppliers and internal departments on product availability, pricing, lead times, and delivery schedules.
- Assist the sales team in preparing sales reports, presentations, and pipeline updates.
- Support the preparation of tenders and commercial proposals where required.
- Coordinate customer meetings, service appointments, vessel visits, and other sales-related activities.
- Assist with invoicing and payment follow-ups in coordination with the Finance team.
- Maintain good relationships with existing customers and ensure a high level of customer service.
- Identify customer requirements and highlight potential upselling or cross-selling opportunities to the sales team.
- Support the sales team with market research and identification of potential customers.
- Ensure all sales and customer documentation is properly maintained and updated.
Requirements
- Diploma or Bachelor's Degree in Business, Sales, Marketing, Maritime Studies, Engineering, or a related discipline.
- 2–5 years of experience in sales coordination, sales administration, customer service, or commercial support.
- Experience in the marine, shipping, offshore, engineering, or industrial products industry is highly advantageous.
- Strong organisational and coordination skills.
- Excellent communication and interpersonal skills.
- Good command of written and spoken English.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- Detail-oriented with strong follow-up skills.
- Able to manage multiple priorities in a fast-paced environment.
- Customer-focused, proactive, and willing to learn.
- Comfortable communicating with customers, suppliers, and internal stakeholders.



