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Open nowPosted 8 days ago

SERVICE CREW

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Singapore
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Your applicationOpen nowSERVICE CREWMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Job description (Service Crew)

Roles & Responsibilities

1. Customer Service

  • Greeting guests warmly upon arrival and escorting them to their tables.
  • Presenting menus, explaining specials, and answering questions about the menu items.
  • Taking accurate food and drink orders and relaying them to the kitchen or bar staff.

2. Order Handling

  • Delivering food and beverages promptly to customers’ tables.
  • Ensuring orders are accurate and presented according to the establishment’s standards.
  • Handling special requests or dietary restrictions with care and attention.

3. Maintaining the Dining Area

  • Setting up tables with proper cutlery, glassware, and napkins before service.
  • Clearing and cleaning tables promptly after customers leave.
  • Ensuring the dining area is clean, organized, and inviting at all times.

4. Payment Processing

  • Presenting the bill to customers and processing payments accurately.
  • Handling cash, credit card, and other forms of payment efficiently.
  • Returning change and providing receipts with a professional demeanor.

5. Collaboration with Team Members

  • Working closely with kitchen staff to ensure orders are prepared and delivered correctly.
  • Assisting other servers or team members during busy periods.
  • Communicating with the host/hostess, bartender, or management to ensure smooth operations.

6. Handling Customer Feedback

  • Addressing customer complaints or concerns politely and effectively.
  • Reporting unresolved issues or significant concerns to the supervisor or manager.
  • Taking note of customer preferences to enhance future visits.

7. Knowledge of Menu and Promotions

  • Being familiar with the menu, including ingredients, preparation methods, and potential allergens.
  • Informing customers of daily specials, promotions, or new menu items.
  • Upselling food and beverages, such as suggesting desserts or pairing drinks with meals.

8. Adhering to Safety and Hygiene Standards

  • Following food safety regulations when handling food and drinks.
  • Ensuring proper hygiene by washing hands regularly and wearing a clean uniform.
  • Reporting any safety hazards or broken equipment to the manager.

9. Multitasking and Time Management

  • Managing multiple tables simultaneously while ensuring timely service.
  • Prioritizing tasks based on customer needs and service flow.
  • Staying organized during peak hours to avoid delays.

10. Additional Responsibilities

  • Assisting with opening or closing duties, such as setting up or cleaning the dining area.
  • Replenishing supplies such as cutlery, napkins, or condiments.
  • Participating in staff meetings or training sessions to improve skills and performance.
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