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Open nowPosted 12 days ago

Service Crew (FULL TIME/PART TIME)

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 2,500 a month
Where
Central, Singapore
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Your applicationOpen nowService Crew (FULL TIME/PART TIME)MyCareersFuture · Central, Singapore

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The clock on this job

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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 12 days ago

The posting

Job Summary

The Service Crew is responsible for delivering friendly, fast, and consistent customer service in a cafe environment. This role supports the smooth day-to-day operations by taking orders, serving food and beverages, maintaining cleanliness, and following cafe procedures and service standards.

Key Responsibilities

  • Greet customers warmly and provide excellent customer service.
  • Take orders accurately (in-person, dine-in/takeaway, and/or delivery platforms if applicable).
  • Prepare drinks/food according to standard recipes and presentation guidelines.
  • Serve food and beverages promptly and efficiently.
  • Handle customer requests and questions politely; escalate issues to supervisors when needed.
  • Maintain clean and organized workstations (tables, service counter, dining area).
  • Support opening and closing duties (setup, cleaning, restocking, checklists).
  • Restock consumables (cups, cutlery, napkins, condiments, etc.).
  • Follow food safety and hygiene standards at all times.
  • Ensure compliance with cafe policies (cash handling, operational guidelines, waste management).
  • Assist with basic back-of-house tasks when required (e.g., packing takeaways, labeling items, dish support).
  • Work collaboratively with teammates to meet service targets during busy periods.

Qualifications & Requirements

  • Previous experience in customer service or F&B is a plus (not required).
  • Good communication skills and a friendly attitude.
  • Ability to work in a fast-paced environment while staying calm and focused.
  • Availability to work flexible shifts, including weekends and holidays (if required).
  • Basic literacy for reading recipes, labels, and order tickets.
  • Willingness to learn and follow SOPs.

Preferred Skills

  • Knowledge of basic POS systems (or willingness to learn).
  • Teamwork and reliability.
  • Attention to detail (order accuracy, cleanliness, presentation).

Physical Requirements

  • Ability to stand and move for extended periods.

KPI / Performance Measures

  • Customer service quality and feedback.
  • Order accuracy and speed of service.
  • Cleanliness and compliance with hygiene standards.
  • Proper completion of opening/closing checklists.
  • Teamwork and attendance reliability.
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