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Open nowPosted 10 days ago

Service Delivery Lead

MyCareersFuture94,028 open roles

Pay
SGD 10,000 – SGD 20,000 a Monthly
Where
Central, Singapore
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Your applicationOpen nowService Delivery LeadMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

The Service Delivery Lead is accountable for the successful delivery of managed services to clients, ensuring operational excellence, contractual compliance, client satisfaction, and financial performance.

The role leads delivery teams, governs service performance against agreed SLAs and KPIs, manages risks and escalations, and drives continuous improvement initiatives that enhance service quality, efficiency, and business outcomes

10+ years of experience in service delivery, managed services, infrastructure operations, cloud operations, or technology support environments. Proven experience managing large-scale IT operations and client-facing delivery teams

Core skills:

  • Service Delivery Management
  • Client Relationship Management & Executive Communication
  • Operational Excellence
  • SLA/KPI Management
  • Incident & Problem Management
  • Escalation Management
  • Financial Management
  • Risk & Compliance Management
  • Resource & Capacity Planning
  • Vendor Management
  • Continuous Improvement
  • Transformation Leadership
  • Team Leadership & Coaching
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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3×

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