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Open nowPosted 24 days ago

Service Engineer

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowService EngineerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 24 days ago

The posting

About the Role We are looking for a proactive Field Service Engineer to manage service-related support across Singapore and Southeast Asia. This role combines hands-on technical troubleshooting with strong customer engagement, supporting both academic and industrial clients.

Key Responsibilities

  • Provide on-site technical support, installation, commissioning, and user training for equipment across Singapore and SEA
  • Diagnose and resolve technical issues, and perform regular maintenance, calibration, and repair to ensure optimal equipment performance
  • Support Sales and PASS teams during product demonstrations and exhibitions
  • Maintain accurate service records and documentation via CRM and ticketing systems
  • Build strong relationships with customers through consistent engagement and follow-up
  • Promote service contracts, upgrades, and accessories to drive recurring revenue
  • Support tier-1 industrial accounts with projects to improve equipment uptime and reliability

Requirements

  • At least 2 years of experience in field service, technical troubleshooting, maintenance, or repair of complex equipment
  • Familiarity with tools such as Focused Ion Beam (FIB) systems, laser-based repair systems, or Electron-beam lithography tools is an advantage
  • Technical knowledge of Field Emission Scanning Electron Microscopes (FE-SEM) and FIB systems preferred
  • Understanding of microscopes, optics, imaging systems, or scientific/industrial instrumentation
  • Prior experience in semiconductor or industrial sectors is a plus; candidates from research backgrounds with clean room exposure are welcome
  • Strong communication, problem-solving, and customer service skills
  • Ability to work independently and collaborate across teams
  • Open to occasional weekend standby support based on business needs Jessie Alayna Tan (R22109280) EA License: 22S1193
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