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Open nowPosted 29 days ago

Service Engineer

MyCareersFuture94,028 open roles

Pay
SGD 3,800 – SGD 4,800 a month
Where
Central, Singapore
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Your applicationOpen nowService EngineerMyCareersFuture · Central, Singapore
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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Key Responsibilities

  • Provide technical and after-sales service support to our customers.
  • Attend to service requests and technical issues raised by customers and business partners.
  • Perform troubleshooting, diagnosis, repair and maintenance of air-conditioning systems and home appliances.
  • Identify root causes of product and technical issues and recommend appropriate solutions.
  • Support product installation, testing and commissioning where applicable.
  • Provide technical advice and product guidance to customers and business partners.
  • Work closely with the Sales, Warehouse and Operations teams to coordinate service cases, replacement units and spare parts.
  • Assess product defects and determine whether repair, replacement or further technical investigation is required.
  • Monitor and follow up on outstanding service cases to ensure timely resolution.
  • Provide feedback to the internal team regarding recurring product issues and technical problems.
  • Assist with product training or technical briefings for retailers, wholesalers and dealers when required.
  • Ensure all service activities are carried out safely and according to company procedures.
  • Perform other technical and service-related duties as assigned.
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