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Open nowPosted 15 days ago

Service Executive (Lotus)

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,700 a month
Where
Singapore
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Your applicationOpen nowService Executive (Lotus)MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 15 days ago

The posting

Responsibilities:

  • Act as the primary point of contact for all service customers, delivering a premium and professional experience.
  • Manage the end-to-end service process, including vehicle check-in, job card creation and handover.
  • Provide accurate repair explanations, timelines and cost estimates.
  • Proactively communicate with customers on work progress, delays and additional requirements.
  • Ensure all documentation is completed accurately and in line with company and manufacturer standards.
  • Upsell additional services and products where appropriate to maximise revenue opportunities.
  • Assist with basic technical inspections, vehicle checks and coordination between technicians and front-of-house.
  • Assist in managing daily workshop operations and scheduling, including labour allocation and job prioritisation.
  • Monitor KPIs such as labour sales, efficiency, and customer satisfaction.
  • Help implement process improvements to enhance efficiency and service quality.
  • Any other tasks assigned by your superior.

Requirements:

  • Proven experience as an automotive Service Advisor or similar Aftersales role.
  • Strong technical understanding of vehicle servicing and repair processes.
  • Ability to work in a hands-on capacity within a fast-paced environment.
  • Excellent communication and customer relationship skills, with a commitment to delivering a premium brand experience.
  • Organized and with attention to detail and demonstrated ambition to build a long-term career within automotive aftersales.
  • Commercial awareness, with the ability to identify upselling opportunities.
  • Full, valid class 3 driving licence is mandatory.
  • Mandarin-speaking ability is an advantage to effectively communicate with Mandarin-speaking clients.
  • Strong team player with high level of professionalism and accountability.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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