The posting
Shipping Operations Admin (Import)
Work Location: Changi North Way Working Timing: 9am - 6pm (Mon - Fri) Basic Salary: up to $3,500 (subject to experience)
Job Scope:
- Handle customer bookings, enquiries, and service requests.
- Coordinate with customers, agents, carriers, vendors, and overseas offices.
- Manage daily shipment operations, documentation, permits, and deliveries.
- Ensure shipments are processed accurately and on time.
- Update shipment and freight details in CargoWise and other systems.
- Prepare shipping documents, invoices, and pre-alerts.
- Assist with operational reports and shipment performance tracking.
- Support process improvement and digitalization projects.
- Escalate operational issues to the Team Lead or Manager when required.
- Support and guide new team members when needed.



