The posting
We are looking for an energetic and service-oriented Showroom Retail Assistant to support our day-to-day showroom operations. The role involves assisting walk-in customers, providing product information, preparing quotations and samples, and maintaining the showroom’s presentation and sample library.
This is a great opportunity for someone who enjoys interacting with customers and is looking to grow in a dynamic, design-driven environment.
Key Responsibilities
- Welcome and assist walk-in customers, understand their needs, and provide accurate product information.
- Attend to customer enquiries and follow up on sales enquiries in a timely manner.
- Prepare quotations, samples and other sales-related documentation.
- Support the sales team with customer follow-ups and day-to-day sales coordination.
- Maintain showroom cleanliness, product displays and visual merchandising standards.
- Maintain and organize the showroom’s product samples and sample library.
- Receive, check and organize incoming inventory and samples.
- Coordinate with team members to ensure smooth showroom operations and positive customer experience.
Requirements
- Minimum 2 years of relevant experience in showroom or retail sales; experience with large-format tiles, sintered stone, laminates, architectural surfaces and other interior finishing materials will be an advantage.
- Confident with good interpersonal and communication skills.
- Self-motivated, goal-oriented and results-driven.
- Positive, service-oriented attitude with strong attention to customer needs.
- Good follow-through in handling customer enquiries and issues.
- Comfortable working retail hours, including weekends and public holidays.



