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Open nowPosted 8 days ago

Skip Trace and Administrative Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,100 – SGD 2,500 a month
Where
Central, Singapore
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Your applicationOpen nowSkip Trace and Administrative OfficerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Job Description

· Review the assignment under status TRC-TEAM from mediator daily

· Conducts tracings to locate contact details of debtors through search files, media etc.

· Updated the new contact found to Collection System in the memo/notes.

· Pass the report to Skip Trace Manager to check before sending to Managing Director.

· Acting as back up for Skip Trace Manager for submitting the weekly report

· Acting as back up for Support Operations Email.

· Other ad-hoc duties as assigned by the immediate supervisor.

· Monitor centralized email inbox on a daily basis during business hours.

· Review and action all incoming and outgoing emails as per process to assign or forward them to the relevant internal teams.

· Identify items requiring urgent attention / escalation (e.g. complaints, regulatory matters etc.).

· Ensure emails relating to complaints, whistleblowing, data protection, or compliance matters are handled in accordance with company policies.

· Maintain proper email records, including tracking, filing, and audit trails where required.

· Escalate potential service lapses, complaints, or high-risk issues to management without delay.

· Support periodic reviews and reporting on inbox activity, response times, and service quality.

· Maintain Service Level Agreement according to process.

Key Requirements

· Basic administrative or operations experience.

· Strong attention to detail and ability to identify sensitive or high-priority matters.

· Good written communication skills.

· Ability to follow procedures and exercise due diligence.

· Familiarity with email systems and basic record-keeping.

Benefits: -

· Government-Mandatory Leaves (Maternity Leave, PaternityLeave, Childcare Leave, Extended Childcare Leave, Outpatient Sick Leave,Hospitalization Leave)

· Annual Leaves (capped to 20-days)

· Compassionate Leave (capped to 3-days)

· Marriage Leaves (3-days)

· Birthday Leave (1-day)

· Examination Leave (1-day)

· National Service Leave

· Off-In-Lieu to credit if Public Holiday falls on aSaturday.

· Covered with Insurance (Group Hospitalization &Surgery, Group Term Life & Group Personal Accident)

· Staff referral program fee of $500.00 for every successfulreferral (subjected to company’s terms and conditions).

· Salary increments after successful confirmation based on individual’s performance.

· Opportunity of career growth

5-daysworking

Nearest MRT:MacPherson Exit B

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