The posting
Key responsibilities
- Conduct Initial Assessment, ICCP Performance Reviews with Assistant Centre Manager, Lead Allied Health, Staff Nurse and Physiotherapist
- Conduct InterRAI CU assessment and implement care plans using InterRAI and Community Care Plan systems
- Prepare case notes and submission to AIC/MOH
- Liaise with Next-of-Kin regarding client's financial and social needs
- Provide casework and counselling services to clients and their NOK
- Liaise with relevant stakeholders in the preparation of client’s Individual Care Plan (ICP)
- Work with the Allied Health team and CM as point of contact for caregivers/NOKs
- Manage feedback, complaints, and service recovery with ACM (when necessary)
- Plan and execute structured centre-based daily programmes/groupwork including therapeutic, recreational, and social activities
- Work with the Programme & Services Manager to develop intergenerational and community engagement initiatives
- Lead the organisation of festive celebrations and key centre events
- Provide guidance and conduct training relating to Psychosocial topics to the staff team
- Conduct home visits when necessary
About you
- Degree in Social Work
- 1 - 3 years' experience in Social Service, Community Care or Healthcare sector (preferred)
- Knowledge of AIC referral processes (preferred)
- Basic understanding of dementia care and rehabilitation workflows (preferred)
- Familiarity with eldercare services (DDC, MDC, rehab) is a plus
- Proficient in Microsoft Office – MS Word and Excel
- Knowledge in IT and experience in digitalization is a plus
- Meticulous and strong coordination and administrative skills
- Good oral and written communication skills
- Ability to handle operational issues in a fast-paced environment



