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Open nowPosted 30 days ago

Solutions Consultant (Telecommunications OSS/BSS)

MyCareersFuture94,028 open roles

Pay
SGD 10,000 – SGD 15,000 a Monthly
Where
Singapore
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Your applicationOpen nowSolutions Consultant (Telecommunications OSS/BSS)MyCareersFuture · Singapore
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The clock on this job

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Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Job Overview:

  • We are looking for an experienced Solutions Consultant to support telecommunications OSS/BSS solution consulting, presales and post-sales activities for telecom operator customers.
  • The role requires strong hands-on understanding of telecom OSS/BSS platforms and the ability to work directly with customers on technical requirements, solution design, product demonstrations, proposals, implementation support and issue resolution.

Responsibilities:

  • Work closely with telecom operator customers to understand business and technical requirements across OSS/BSS domains.
  • Provide presales solution consulting, including requirement analysis, solution design, product presentations, demonstrations and technical proposals.
  • Support RFP/RFI responses and prepare solution architecture and technical documentation.
  • Conduct technical workshops and solution discussions with customer business and technical teams.
  • Translate customer requirements into suitable OSS/BSS solution designs together with product and engineering teams.
  • Support project implementation, system integration, testing, acceptance and post-sales technical activities.
  • Coordinate with regional and overseas product, engineering and delivery teams to resolve technical and solution-related issues.
  • Provide technical support during customer engagements and assist with solution optimisation throughout the project lifecycle.
  • Maintain understanding of telecommunications digital transformation trends and relevant OSS/BSS technologies.

Requirements:

  • Degree in Computer Science, Telecommunications, Information Technology, Engineering or a related discipline.
  • At least 5 years of relevant experience in telecommunications OSS/BSS solutions, solution consulting, presales, implementation or technical delivery.
  • Strong working knowledge of telecommunications BSS and/or OSS domains such as CRM, billing, charging, order management, product catalogue, customer management, service fulfilment, service assurance or related platforms.
  • Prior experience working directly with telecommunications operators on OSS/BSS projects.
  • Experience gathering customer requirements and producing solution designs, technical proposals or architecture documentation.
  • Able to conduct technical presentations, workshops and solution discussions with customer stakeholders.
  • Experience supporting RFP/RFI and complex enterprise or telecommunications solution proposals.
  • Familiarity with system integration, APIs, databases and enterprise application architecture.
  • Able to work effectively with geographically distributed product, engineering and delivery teams.
  • Strong written and verbal communication skills.
  • Regional customer-facing experience within the telecommunications industry is preferred.
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