The posting
Job Title: Staff – Letter Fulfilment & Data Entry (Application Fulfilment)
Roles & Responsibilities:
- Receive and process online and hardcopy applications.
- Scan, enter, update and maintain application data and documents.
- Track applications through to outcome-letter mailing.
- Maintain accurate records and filing in accordance with SOPs.
- Handle public enquiries professionally and empathetically.
- Follow authority procedures, confidentiality and security requirements.
Requirements:
- GCE ‘O’ Level or recognised equivalent.
- Minimum 2 years’ experience in Assistance Scheme Application Processing, government assistance, social welfare or similar programmes.
- Basic proficiency in Microsoft Word, Excel and Outlook.
- Able to clear Singapore Government internal security clearance.



