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Open nowPosted 9 days ago

Store Supervisor

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowStore SupervisorMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Job responsibilities:

Team Management

  • Support the Store Manager in overseeing the team and fostering a positive, harmonious working environment to promote business growth.
  • Develop training and action plans for employees based on individual needs to enhance performance and development.
  • Master product knowledge proficiently and effectively communicate it to colleagues within the department to ensure consistency and expertise.
  • Set clear personal and team goals,regularly evaluate performance, and actively manage expectations to achieve targets.
  • Assist the Store Manager in recruiting,onboarding, and developing talent to ensure a strong succession plan within the store.

Business development

  • Achieve personal sales objectives and contribute to the overall store performance through proactive selling.
  • Continuously improve product and brand knowledge to better support sales activities.
  • Apply effective sales techniques to satisfy diverse customer needs and maximize sales opportunities.
  • Develop and implement actionable plans to optimize sales across all categories.
  • Support the Store Manager in preparing sales reports and providing feedback on the performance of categories and departments.

Client Management

  • Ensures superior customer service standards, through constant follow up with the team, to deliver the Versace experience.
  • Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions.
  • Deliver exceptional service to foster customer loyalty and brand affinity.
  • Handle customer complaints with professionalism and ensure timely resolution and follow-up.

CRM

  • Promote VIP memberships and actively seek to obtain customer contact information.
  • Maintain long-term relationships with clients through personalized engagement, maximizing sales opportunities.
  • Supervise sales staff in customer relationship activities, offering guidance and support as needed.
  • Assist in organizing and executing promotional activities within the store under the store manager’s leadership.

Operations

  • Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
  • Master the knowledge and skills required for delegated operational responsibilities, enabling independent task completion to ensure smooth store operations.
  • Adhere to all company policies,procedures, and standards.
  • Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
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