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Open nowPosted 5 days ago

Student Well-being & Behavioural Support Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,000 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowStudent Well-being & Behavioural Support OfficerMyCareersFuture · Singapore
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This job: posted 5 days ago

The posting

🏫 School: Tao Nan School 📍 Location: 49 Marine Crescent, Singapore 449761 💼 Employment Type: Full-Time Contract 📅 Contract Period: 1 Jan 2027 (or after issuance of LOA, as confirmed) – 31 Dec 2027 🔄 Option to Extend: 12 months

🕐 Working Hours

  • Monday–Friday: 7:15 AM – 2:45 PM, inclusive of 1-hour lunch break
  • Additional hours may be required if students need support beyond normal working hours. Such hours will be paid at the applicable hourly rate.
  • No service required on Saturdays, Sundays, gazetted public holidays and school holidays, unless otherwise required by the school.

📋 Job Summary

The Student Well-being & Behavioural Support Officer will provide emotional, social and behavioural support to primary school students who require additional guidance. The role will provide individual student support, monitor student well-being, assist with crisis intervention, support preventive programmes and work closely with school staff, parents and relevant external agencies.

🔹 Key Responsibilities

Student Emotional & Behavioural Support

  • Provide first-line support to students.
  • Provide one-to-one pastoral support to students experiencing anxiety, distress, withdrawal or emotional difficulties.
  • Use active listening, restorative practices and de-escalation strategies to manage challenging situations.
  • Build trusting relationships and provide a safe and confidential environment for students.
  • Promote positive coping strategies, emotional regulation and resilience.

Case Management & Well-being Monitoring

  • Identify, monitor and support students who may be vulnerable or at risk due to mental health, social or family-related concerns.
  • Conduct regular check-ins with students and monitor changes in behaviour, attendance and well-being.
  • Work collaboratively with Year Heads, School Counsellors and the Discipline Mistress.
  • Maintain accurate and confidential records of incidents, interventions and student progress.

Safeguarding & Crisis Intervention

  • Respond promptly to emotional breakdowns, conflicts and aggressive behaviour.
  • Apply appropriate de-escalation strategies while prioritising the safety and well-being of students.
  • Provide immediate emotional support and help stabilise students during crisis situations.

Preventive & Well-being Programmes

  • Plan, conduct or support Social-Emotional Learning (SEL) and peer-support initiatives.
  • Support early intervention efforts to prevent escalation of emotional or behavioural concerns.
  • Encourage positive peer relationships and connectedness.

Family & Stakeholder Engagement

  • Communicate sensitively with parents/guardians regarding student well-being and behavioural concerns when required.
  • Coordinate with external agencies, including social services and mental health professionals, when additional support is required.

🎓 Qualifications

  • Minimum Diploma in Counselling, Psychology, Social Work, Education or a related discipline.
  • Strong empathy and interpersonal skills.
  • Good communication and active listening skills.
  • Able to remain calm, patient and composed when handling challenging student situations.
  • Basic conflict resolution and behaviour management skills.
  • Able to maintain confidentiality and exercise sound judgement.

💼 Experience

Candidates should have either:

  • 2 years of experience in primary school student well-being, pastoral care or behavioural support programmes; OR
  • 2 years of experience/exposure in counselling, mentoring or guiding primary school students with social-emotional needs.
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