The posting
What You'll Do (Work Assignment Focus):
- Assign jobs by receiving breakdown and tow calls and dispatching the appropriate driver and truck to each job.
- Plan routes by arranging multiple tasks so drivers follow the most efficient order to save time and fuel.
- Adjust routes in real time by tracking drivers on the road and re-routing them when traffic or new emergencies arise.
- Schedule crews by creating daily shift plans (day, night, weekend) and assigning drivers based on their skills.
- Support field operations by assisting drivers via phone when they encounter issues and dispatching backup if needed.
- Check equipment by ensuring every truck has functioning tools and is properly maintained.
- Handle urgent issues by quickly reallocating all available drivers during accidents or adverse weather conditions.
What We Need:
- Demonstrate 3+ years of experience in dispatching or fleet leading within towing, recovery, or logistics.
- Apply knowledge of local roads and basic tow/recovery terminology to coordinate operations effectively.
- Maintain composure and make quick decisions during high-pressure calls.
Preferred competencies and qualifications
- Hold a valid driver's license.



