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Open nowPosted 27 days ago

SUPERVISOR (VICTORIA'S SECRET)

MyCareersFuture94,028 open roles

Pay
SGD 3,300 – SGD 4,300 a month
Where
Singapore
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Your applicationOpen nowSUPERVISOR (VICTORIA'S SECRET)MyCareersFuture · Singapore
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Share of postings closed within
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 27 days ago

The posting

POSITION SUMMARY

  • Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.
  • To provide supervision assistance where and when necessary in the Store.
  • To take an active role in maximizing sales – individual vs store sales target.
  • Maintain inventory integrity – minimise stock losses & insure monthly (& daily if necessary) stock counts.

KEY AREAS OF RESPONSIBILITIES

Drive the Sales

  • Work to hit individual sales target whilst assisting Store Manager to reach the store sale, profit and target.
  • Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.

Achieve High Service Standards

  • Conduct daily briefings to the floor staff on customer service, month to date sales, grooming and highlights of the day.
  • Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
  • Provide exemplary customer services to floor staff and ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.
  • Ensure team is compliant with Brand standards, company SOP and the Code of Business Conduct.

Maintain Best Retail Standards

  • Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs.
  • Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.
  • Ensure visual merchandising are implemented efficiently.

Inventory Integrity

  • Working together with Managers to manage inventory and minimize stock losses.
  • Conduct daily, monthly stock count with the floor staff.
  • Monitor and coordinate receiving of merchandise and price tagging according to operation procedures.

Reporting

  • Update CRC store compilation in database on frequent basis.
  • Responsible for all stock control documentation. Ensure timely and accurate submission.
  • To support in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner.
  • Any Ad Hoc reporting as required by the Managers
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