The posting
📍 Location: Logistics GSOC / Supply Chain Monitoring Desk 💼 Position: Supply Chain SOC Specialist 🕐 Working Environment: 24/7 rotating shifts, including nights, weekends & public holidays 📋 Employment Type: Full-time – dedicated shipment monitoring desk
We are looking for an experienced Supply Chain SOC Specialist to join our Logistics Global Security Operations Centre (GSOC), supporting real-time shipment monitoring and supply chain security operations.
🔹 Key Responsibilities
- Monitor active supply chain shipments through approved monitoring platforms, including dashboards, alerts, route status, location updates and tracking-device status
- Monitor and follow up on elevated-risk, delayed, overdue and incident-related shipments
- Assess and manage security alerts including route deviations, unauthorized/prolonged stops, tracking loss, geofence violations, tamper alerts and cargo-theft indicators
- Verify alerts and coordinate with Logistics teams, carriers, drivers, platform support and relevant stakeholders
- Escalate suspicious, high-risk or confirmed security incidents in accordance with approved procedures
- Support incident response, recovery activities and investigations where required
- Maintain accurate SOC logs, trackers and incident records, including escalation details, supporting evidence and case references
- Conduct proper shift handovers and provide timely updates, notifications and operational reports
- Report platform or communication disruptions and support approved alternate monitoring methods
- Identify recurring risks, trends and opportunities for process improvement
🔹 Requirements
- Diploma or Degree in Security, Logistics, Supply Chain, Business or a related discipline
- Minimum 5 years of experience in SOC/GSOC, Supply Chain Security, Logistics, Transportation, Control Tower, Incident Management or Command Centre operations
- Strong analytical, problem-solving and decision-making skills
- Experience managing incidents, escalations and stakeholder communications
- Able to work independently in a fast-paced operational environment
- Strong verbal and written communication skills
- Proficient in Microsoft Office applications
- Able to work in a 24/7 rotating shift environment
⭐ Preferred Qualifications
- Experience with shipment monitoring, GPS tracking, telematics or supply chain visibility platforms such as Overhaul
- Experience supporting high-value or high-risk cargo movements
- Experience in regional or global operations centres
- Sound understanding of transportation, logistics and supply chain operations
🛡️ Key Competencies
Critical Thinking | Situational Awareness | Risk Assessment | Incident Management | Stakeholder Management | Communication | Attention to Detail | Multitasking | Teamwork | Composure Under Pressure
Join our professional Logistics GSOC team and play a key role in monitoring and protecting critical supply chain movements.
Thank you 🙏🏻 T&Cs Apply



