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Open nowPosted 8 days ago

Support Specialist (Korean speaking)

MyCareersFuture94,028 open roles

Pay
SGD 5,500 – SGD 7,500 a month
Where
Central, Singapore
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Your applicationOpen nowSupport Specialist (Korean speaking)MyCareersFuture · Central, Singapore

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  5. 33.7%30 days
This job: posted 8 days ago

The posting

SALT is looking to hire a Support Specialist (Korean speaking) in Singapore for a global technology client for 12 months & renewable contract. The role is critical to ensure Korean privacy regulations by providing accessible, human support inquiry channels for users.

What you’ll do:

  • Receive and respond to inbound telephone calls from users in South Korea regarding privacy related matters.
  • Manage incoming emails and physical mails.
  • Accurately capture user inquiry details including contact information, nature of compliant and relevant account identifiers.
  • Access and categorize incoming inquires based on established criteria (privacy request, account issues, data subject rights)
  • Route non-privacy related inquiries to appropriate teams (Integrity, Support, Legal) via established escalation pathways.

What you’ll need:

  • 2 to 5 years of experience in customer support, privacy operations, compliance or related administrative roles.
  • Due to the nature of the business, proficiency in Korean is preferred
  • Ability to handle sensitive information with discretion and confidentiality.
  • Experience in privacy, data protection or regulatory compliance roles.
  • Approximately 150-200 telephone inquiries per month

CEI No: R1659595 / EA No: 07C3147

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