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Open nowPosted 14 days ago

System Administrator

MyCareersFuture94,028 open roles

Pay
SGD 5,000 – SGD 6,000 a month
Where
Singapore
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Your applicationOpen nowSystem AdministratorMyCareersFuture · Singapore
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Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

Designation :Resident Engineer — System Administrator (Content Server) Experience : 3+ years Working Days : Monday to Friday, 9 a.m. to 6 p.m.

Scope of Work

  • Perform regular monitoring of system health, logs, performance metrics, and trends at agreed intervals.
  • Review system alerts and event logs to detect anomalies early.
  • Diagnose and resolve technical incidents promptly; escalate complex cases to vendor (OpenText) support when necessary.
  • Apply software patches, updates, and conduct scheduled maintenance according to change management processes.
  • Support users with access requests, permissions changes, and operational issues.
  • Participate in system audits and assist with compliance-related checks.
  • Conduct capacity planning and recommend performance improvements or upgrades.
  • Maintain detailed and up-to-date documentation of system configurations, incident responses, changes, and system recovery processes.
  • Provide technical input during project rollouts, migrations, or enhancements affecting Content Server.

Responsibilities

  • Act as the primary onsite point of contact for all Content Server inquiries and issues.
  • Maximize system uptime by monitoring performance, addressing risks, and preventing unplanned outages.
  • Ensure compliance with organizational security and data protection requirements.
  • Coordinate with internal IT teams and 3rd parties vendors for escalations, upgrades, and root cause analysis.
  • Provide support to the backup and recovery team by supplying logs, system information, and assistance during recovery procedures.
  • Participate in problem management activities to identify recurring issues and suggest permanent fixes.
  • Support business users during UAT, system upgrades, and change implementation windows.
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