The posting
Who we’re looking for
We are seeking an individual to provide a comprehensive candidate concierge service that supports the Talent Acquisition Specialists and Partners throughout the end-to-end recruitment process, while additionally managing other operational aspects of the talent acquisition function. The ideal candidate will be passionate about enhancing the candidate, hiring manager and internal TA team member experience and will thrive in a collaborative team setting within a fast-paced environment. This role is dynamic and varied, requiring adaptability and enthusiasm.
About Schroders
Schroders is a global investment manager which provides active asset management, wealth management and investment solutions. We aim to provide excellent investment performance to clients through active management. We serve a diverse client base that includes pension schemes, insurance companies, sovereign wealth funds, endowments, foundations, high net worth individuals, family offices, as well as end clients through partnerships with distributors, financial advisers, and online platforms.
Established in 1804, we have around 5,500 people across 36 global locations. Schroders' success can be attributed to its diversified business model, spanning different asset classes, client types and geographies.
What you’ll do
- Talent Acquisition Process Ownership: Work closely with Talent Acquisition Specialists & Partners to ensure all job details in our recruitment systems are accurate and all necessary approvals are in place.
- Role Advertising and Candidate Management: Release roles to relevant channels, manage candidate applications and queries, and update recruitment systems with candidate feedback. When required, this will include supporting Talent Acquisition Specialists & Partners with operational aspects of managing requisition (i.e. screening candidates, advancing through ATS, chasing Hiring Managers for feedback etc)
- Interview Management: Schedule interviews, manage room bookings, and ensure all necessary candidate and interview documentation is prepared and accessible for hiring managers.
- Offer Management: Assist with the completion and audit of offer letters and necessary approvals, supporting the Early Careers team where required.
- Supplier Management: Assist with the maintenance of the recruitment PSL and other recruitment partners on a global level, including management of agency payroll temp renewals, the on and offboarding of suppliers, and raising, tracking and maintenance of Purchase Orders.
- Data Management: Maintain accurate records on recruitment systems including the ATS, including managing agency details and supporting regular system and supplier audits in partnership with your manager.
- Data insights: Generate hiring reports and data insights required by line manager and business stakeholders - ensuring it provides valuable and strategic information for TA planning and decision making.
- Cost management: Support regional teams in providing timely reports on TA costs and spend when required.
- Recruitment systems: Serve as an SME for current and new recruitment technology, supporting training, rollout and maintenance of an up-to-date library of training materials.
- Communication and Liaison: Act as a key contact for hiring teams, onboarding team and wider P&C to ensure a seamless candidate, hiring manager and TA team experience.
- Oversee Inboxes: Manage candidate enquiries and oversee the Schroders Careers inbox to ensure timely and effective communication.
- Process Improvement Initiatives: Identify improvements in recruitment administration processes and contribute to ad hoc projects as necessary.
The knowledge, experience and qualifications you need
- Minimum three years of experience within HR/ Recruitment industry.
- Fluency in Mandarin is required, Mandrin reading and writing skill is significant, which enables us to communicate confidently with candidates and stakeholders across the region (Hong Kong, Taiwan and China)
- Excellent administration skills with previous experience in recruitment or talent acquisition being essential.
- Strong understanding of end-to-end recruitment processes and best practices.
- Proficient in using recruitment systems and tools, such as Taleo, Oracle Recruitment Cloud or similar ATS.
- Good understand of MS Office tools, specifically Excel, Word and Powerpoint with the ability to pick up new systems as required.
- Exceptional levels of attention to detail, demonstrating accuracy and a strong appetite to learn.
- High levels of personal integrity with experience of managing highly sensitive and confidential people data.
- Excellent organisation and time management skills, with the ability to manage multiple tasks and priorities effectively.
- Exceptional interpersonal and communication skills, fostering relationships with stakeholders.
- Ability to pick up ad hoc talent acquisition project work when required.
- Experience in generating reports from HR systems (Oracle HCM or similar) would be advantageous.
The knowledge, experience and qualifications that will help
- Experience supporting recruitment within a financial services environment is a plus.
- Previous experience as a junior recruiter, or broader recruitment experience, would be advantageous, along with a passion for delivering exceptional hiring experiences.
- Proactive and self-motivated, with the ability to drive process improvements and self learn in a fast-paced environment.
- A team player with a pro-active approach to getting things done, you’ll love to learn new skills and are keen to work in an exciting, fast paced environment.
We recognise potential, whoever you are Our purpose is to deliver excellent investment performance to clients through active management. We believe diverse perspectives and an inclusive culture help us make better decisions and achieve better outcomes for our clients. That's why inclusion is a strategic priority for us, and we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.
We will consider flexible working arrangements for all roles and provide reasonable accommodations to support applicants and employees, including those with neurodiversity, disability, or physical and mental health needs. For more information, please visit our FAQs.
